I hate doing this, but here it goes.
As other reviewers have said, policies drastically changed last summer 2021. It was hard to swallow and many, many employees decided to leave the company. When I first started working with SF, I had a set number of hours I had to work, based on business needs, which was communicated out every Friday. The lowest I've ever seen is 12, but generally its between 16-20hours a week. None of this has changed which is good. However, initially the policy was you had to commit to those determined hours anytime between 12AM-12PM within that week. This was the PERFECT job for a stay at home mom, such as myself. That means I can work when I have the downtime to really dive in and focus. It also means, as long as it was in at least 15 minute increments, I could clock in and out as often as I needed to as long as I met the hours and I stayed within my targed metrics. Again, this is PERFECT. Even with inventory or system challenges, it was OK because I could just log back on later.
This flexibility is gone. After a drastic change and then a little room given back to us, this is the current policy.
Stylists can work from 6AM-10PM. You can choose your own shift, but it is in fact a scheduled shift. Clocking in and out as needed is no longer an option. While this doesn't seem bad for some, as a stay at home mom its a very hard adjustment. That means, if your under school age child needs you for any reason, you may NOT clock out. This is like a desk job at home so you must be aware of that. There is however a 10 minute grace period. You may clock in up to 10 minutes late and you can also change that set/scheduled shift up to 10 minutes after starting said shift.
This part is where all stay-at-home moms or caregivers need to really be aware of ---
Stitch Fix has metrics, like any other company. All metrics have a range that you can fall into for meeting expectations or not, EXCEPT for the area of efficiency. There is no range or grace area. You MUST, after 12 weeks of onboarding, meet 100% every week. In order to hit 100% you must meet an expected weekly point value - each Fix has a point value, for example some are 3.5, 7, 9, 14, etc. On average you have to earn at least 60 points per hour. When the job flexibility allowed an employee to log in and out as needed, this standard was easier to meet. That meant, if you couldn't focus, something came up with the kids, whatever the case, you could work when you knew there was no interruptions. And if there was? No worries, log back in later. You just had to hit your weekly hours and weekly points - that area of metrics is most important. Now that we have to work within a set schedule, you MUST maintain 100% focus the entire time. That means NO distractions because every minute counts. 100% you're shown in the green for weekly stats. 99%, you're in the red. That's it.
There you have it. Sorry for the long length. If you can work at a fast focused pace, uninterrupted, without kids in the home, then this may be an amazing opportunity. IF you can't do exactly this, good luck. This may not be what you're looking for. You will, like myself, get burnt out and feel like you're failing.
