Stitch Fix reviews

I have left my share of reviews over the time I spent here. Each year was worse and worse. I burned out, lost all trust in management and my ability to ever grow, and felt pretty miserable (even as a high performer, I imagine it was worse for others who struggled to hit wild quotas). Finally quit and within months, had a new job and less therapy sessions scheduled since I finally felt valued and had a steady paycheck. The micromanagement, disorganization, and absolute separation and alienation of stylists from each other so that they can never chat, commiserate over inventory and tech issues, or organize, is absolutely real. There is also a lack of diversity made worse by the fact we hardly get a chance to talk with anyone else even though there are thousands of stylists. Upper management and other tenured roles have no idea what is going on in the world of thousands of stylists who are "the heartbeat of the company". Read all the long, detailed reviews - they are the real deal and there are tons of them here spanning several years now. Also, most stylists are part time meaning no benefits or PTO. Thirty unpaid hours of time off a year. It's no good.

The flexible schedule is not so flexible. If you stray from the hours you predicted you could work 2 weeks ago, your lead will be on you about it. The metrics and time codes are arbitrary and tedious. Get all of your fixes done in under 15 hours for the week but spend more time styling one business line for longer than “they” think you should, regardless of the state of inventory? Your lead will be on you about it. Speaking of inventory, it’s downright embarrassing. I spent 3 years trying to shill the same, ugly polyester blouses. No joke - blouses that were available in our inventory the day I started were still there as an option to send (for $68, no less) the day that I left. We were expected to turn proverbial water into wine and “flex our styling muscles” when we had no shorts or sundresses available to send in the summer and only short-sleeved pieces (no joke) to send in the winter. When we couldn’t meet our expectations due to the state of inventory...yep! Our team lead was on us about it. Expectations were ever changing with no rhyme or reason. We’d get emails to “flex up” to 40 hours mid-week due to poor forecasting or expected to cut our scheduled hours in half on a whim. Fake fake fake - from the company vernacular (canned responses from management to stylists) to the Instagram ads, nothing is as it seems. This, in turn, creates unreasonable customer expectations. They see clothes on Instagram or Facebook that stylists have a. never seen or b. are hundreds above their $30 price-point. They then cuss (yep - happens constantly and nothing is ever done to stop it) at their stylist. When they reach out to CS, they’re just told to tell their stylist what they want creating a never ending cycle of disappointment. Management also goes out of its way to censor its employees. All comments on posts were turned off after backlash on a BLM statement and the company-wide message board was dismantled shortly thereafter to discourage any shred of camaraderie, negative comments or criticism against management. They promote a culture of toxic positivity and that’s it! Have a question? “Bubble it up” to your lead who is probably drowning in the tedious minutia of harassing people for clocking out before the end of their scheduled “shift”. There are no opportunities for advancement. No raises past your first year. This is a much better job for a student or SAHM than it is someone with an established career just looking to make some extra coin. Avoid avoid avoid.