Stripe reviews

3.7

61% would recommend to a friend

(1,331 total reviews)
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Patrick Collison

84% approve of CEO

73% positive business outlook

Stripe has an employee rating of 3.7 out of 5 stars, based on 1,331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stripe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Mar 28, 2017

Sales - Accurate version

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I felt compelled to write this after reading the other "sales" review on here... 1) I was an SDR at other companies. The sales role here is so so far from an SDR job. We have 0 cold calling and no daily/weekly dial metrics. You are never pressured to waste your time just to hit pointless activity quotas. 2) "Not true sales" could be accurate if you consider high pressure and scripted sales tactics to be "true sales". Other Valley software companies are pushing reps to dial 100 times a day and close contracts + set up fees etc. Stripe allows for a low pressure, consultative sale because the product is actually incredibly good and clients are happy 99% of the time. You will have a much longer sales cycle here but you can at least be proud that you are helping your clients and not just forcing them into something so that you can get paid. 3) We have a team environment and quota instead of individual numbers. This allows for a much less stressful day to day experience and lets you concentrate on doing your job properly. It also makes it possible to actually feel happy for other people on your team when they make a sale. 4) Food team is incredible. 5) You can work on side projects and contribute to other parts of the company instead of just doing the same thing everyday. "True Salespeople" might just want to dial all day and make the biggest check possible, but that is not the environment promoted here.

Cons

1) Pay - team quota means no individual goal and no bonuses. Most reps make ~130k and always less than 175. If you are looking for a saas sales job where you will clear 300k this is certainly not the place for you. This is only a con because its not typical for sales jobs. 130k is still pretty decent wage in SF though. 2) Career Paths - Stripe has not figured out what is going on with levels and ladders and promotions and that causes some resentment and anger. I assume some of the 1 star reviews are from people who have not been promoted after several years. 3) Quiet office. The culture built here does not encourage much excitement or buzz in the office space. This has led to a dead silent office - Music was banned except in the kitchen and people don't even take calls at their desks. Wish there was a bit more fun going on!

1.0
Mar 23, 2017

Very little you can get out of this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Delicious meals, afternoon snacks, some good talent, pretty cool office. Growing...but slowly for a startup. High valuation...that's likely very inflated. Standard equity plan.

Cons

Most everyone stays for the equity, but what people generally don't realize is even with a liquidity event ... realistically not for another 4-7 years ... there is so much dilution that even if you're fully vested your equity will NOT be worth much. Don't count on a big payoff as your sole incentive to stay at the company. You WILL be disappointed. Other than that, there's almost nothing you can get out of Stripe if you've already worked at another tech company in the Valley or elsewhere. Sure, you can treat it as an intellectual exercise and learn something about credit card payments processing, but is that what you really want to spent your time doing?? There are so many interesting companies ... startups or otherwise ... working on amazing projects that it doesn't make any sense to stick with this one.

5.0
Feb 7, 2017

Special place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredibly smart and humble co-workers. You work alongside people that are fun to be around but also very, very good at what they do. Investment in development. Stripe does a great job of on-boarding new hires and then providing development opportunities for employees, especially for a company of only 600 or so. The most transparent company I have ever worked at Thoughtful hiring. Everyone here takes hiring very seriously and are always looking for ways to improve the candidate experience and selection process. The business momentum is incredible. You feel as if you are part of something very special and can really make an impact in helping companies create their business. The work space is gorgeous but also very practical. The food team is amazing!

Cons

I don't think it's a con but you need to be prepared to be very hands on. The company is growing quickly and everyone does heavy lifting here.

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