Stripe reviews

3.7

61% would recommend to a friend

(1,331 total reviews)
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Patrick Collison

84% approve of CEO

73% positive business outlook

Stripe has an employee rating of 3.7 out of 5 stars, based on 1,331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stripe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Feb 12, 2018

The right place for few, the wrong place for most

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*People are bright here, and mostly good at their jobs. *People care about their work *The benefits and office are great

Cons

*Like a lot of tech companies, people are promoted into manager roles and then given little to no guidance or supervision for how to be a good manager, which negatively effects subordinates *Hard work alone isn't rewarded here - you must have the right personality (aka drink the kool aid...and a lot of it) to move up. *If someone does have the "Stripe" personality, don't expect their failings to be acknowledged. They will continue to be promoted and kept within the company because people love them. *This isn't a company for someone entry-level to join if they want to have flexibility to move to other departments.

1.0
Sep 28, 2017

Good pay and food. Nothing else.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The salary, benefits, and food.

Cons

The equity is a joke. They'll give you a lot, but leadership has repeatedly told employees that there is no intention of an IPO.

5.0
Oct 28, 2019

Well intentioned company with great peers and growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been extremely impressed by Stripe since day 1 -- in how it composes itself facing difficult decisions, runs on the day-to-day, and goes above and beyond expectations on a consistent basis. Leadership is inspirational (listen to a podcast with Patrick) yet very grounded when the going gets tough. Our company values ("operating principles") are lived by the leaders and it does really trickle down through the reporting chain. I seldom find myself disagreeing with decisions leadership makes, and they are quite transparent about their reasoning why. Your peers are friendly, sometimes to a fault, and I don't notice much/any unhealthy competition in the engineering org. You can assume your peers are well-intentioned and are willing to hear you out fully, in the end doing what's best for the business (or, customer). A slight downside to this -- knowing the right people to talk to is an invaluable skill that isn't scaling so well as the company grows. The mission of the company -- grow the GDP of the internet -- is arguably pure and apolitical. There is a sense we are building core infrastructure for the world. It's nice not to feel conflicted about your work. I've been happy that our planning process is often long-term. You can successfully argue for ideas that might not result in immediate benefits, but will pay dividends in, say, a year. This applies to paying down tech debt to new products or features. Your argument has to be well articulated, though. Finally, as a medium sized company, there is so much work to be done and opportunity for those who are willing to go out and grab it (even if it's not always obvious). Ambition and foresight are recognized and rewarded, even if you don't necessarily have seniority or tenure.

Cons

Work-life balance can suffer depending on your ambition. Working a 9-5 is OK, but in practice a 9-6 is more common. (management generally seems to not care about hours worked, but actual productivity, which is a plus) Internal tooling, testing, and development speed (especially outside the "happy path") has been a drain on productivity as the company has grown. It's invested in, but sometimes can be rough. Stripe grew as a developers-first company, so some scaffolding and support from others orgs is missing. Engineers often have to take on extra responsibility that may seem tedious or unrelated at another company. Growth / education / mentorship is well supported, but you sort of have to seek it out yourself.

Viewing 16 - 18 of 1,331 Reviews

Glassdoor has 1,509 Stripe reviews submitted anonymously by Stripe employees. Read employee reviews and ratings on Glassdoor to decide if Stripe is right for you.