Does Suburban Propane pay their employees well?

According to anonymously submitted Glassdoor reviews, Suburban Propane employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Suburban Propane. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Suburban Propane?

43% of Suburban Propane employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Suburban Propane 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Suburban Propane?

Customer Service Representative (40) , Customer Service Representative (CSR) (18) , CSC Manager (17) , Customer Relations Specialist (11) , Driver (10) , Service Technician (10) , Operations Manager (9) , Manager (8) , Field Service Technician (5) , Sales (5) , Regional Sales Representative (4) , Technician (4) , Customer Account Administrator (3) , Customer Service Center Manager (3) , Customer Service Specialist (3)

What are the pros of working at Suburban Propane according to real employee reviews?

"They helped me with my education and the benefits were good." ((in 37 reviews)); "The people are great and my manager is very easy to talk to." ((in 22 reviews)); "Some of the coworkers are friendly" ((in 8 reviews)); "Good work/life balance" ((in 7 reviews)); "It is positive work environment." ((in 5 reviews))

What are the cons of working at Suburban Propane according to real employee reviews?

"Poor management, you're asked to lie to customers, they give you bare minimum help required to be successful at your job." ((in 26 reviews)); "They hire grocery store managers that don’t know the business at all then they come in a screw around with on call schedules and make the work atmosphere change completely." ((in 13 reviews)); "Training is horrible." ((in 12 reviews)); "Terrible Upper Management" ((in 11 reviews)); "Rough hours, cost of living not considered and difficult to get a raise." ((in 9 reviews))

What are employees saying about Suburban Propane layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Suburban Propane layoffs and their outlook for job security at Suburban Propane in 2026.

What are the top reviewed Suburban Propane locations?

Whippany , Syracuse , Fresno , Charlotte , Tampa , Greenfield , Newark , Portland , Nashville , Boise , Mount Kisco , Miami , Washington , Jasper , Montgomery , Bridgehampton , New York , Wilmington , Winston-Salem , Austin , Ridgeley , Columbus , Concord , San Jose , Vancouver , Seattle , Telford , Temple , Rockville , Marlborough

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Suburban Propane

Suburban Propane reviews

3.1

43% would recommend to a friend

(373 total reviews)

Michael A. Stivala

58% approve of CEO

45% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.7

Career opportunities

Suburban Propane has an employee rating of 3.1 out of 5 stars, based on 373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Suburban Propane employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

373 reviews

1.0

Jan 7, 2018

Credit and collections rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co-workers are okay Pay is decent for the area

Cons

Management is not on your side

2.0

Nov 2, 2017

Political

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people there were wonderful to work with. I was in a small department and we all worked well together.

Cons

The management that I worked under were all a bunch of cronies that came from another company together. They slowly weeded out employees over 50 and replaced them with a bunch of clone like 20 somethings, all males. The top crony was a foul mouthed man who at any other company would have been demoted for it but somehow at SP he was rewarded. I saw the same in other departments, the meaner and nastier you were the more they liked you.

1.0

Oct 2, 2017

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Responding to this review on 8/1/17 - I have been working at Suburban Propane full-time (More than 10 years) Pros As a Supervisor, I am able to make some decisions but not all. I enjoy working with my team. The Contact Center is like a family.

Cons

The supervisor thinks that everyone is a family but everyone dislikes her. She feels superior to the rest of the group and bullies them.

Viewing 31 - 33 of 373 Reviews

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Jobs at Suburban Propane

Customer Relations Specialist

Customer Relations Specialist

Part Time Customer Service Representative

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CSR

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