employer cover photo
employer logo
employer logo

Success Academy Charter Schools

Is this your company?

Success Academy Charter Schools reviews

2.1

10% would recommend to a friend

(2,673 total reviews)

Eva Moskowitz

13% approve of CEO

12% positive business outlook

Success Academy Charter Schools has an employee rating of 2.1 out of 5 stars, based on 2,673 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Success Academy Charter Schools employee rating is 44% below average for employers within the Education industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Aug 1, 2018

Preaching the truth.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The bathrooms in the Network office are nice, albeit cold. And as with any company, you meet some people who end up becoming close friends.

Cons

I felt from Day 1, Orientation, that the culture was odd. The way HR spoke to us sounded patronizing and like we were in school. And maybe it was the literal tone of how orientation started that all the new hires were raising their hands in order to be given permission to speak. I was confused. Were we not adults? Were we back in school? Even in college seminars, we were given the respect to know how to speak in turn... At first glance, ie the first couple weeks, everyone seemed incredibly pleasant. But almost like Stepford Wives pleasant... where were the opinions? Why did it seem like only senior management could have an opinion, feedback, or critique? Only the certain few could say the phrase "I disagree" with pride and satisfaction. If you are not part of senior management and decide one day to say "I disagree," there is a whirlwind of consequences, starting with a baffled look staring back at you. Then moving onto the discussion that you are being difficult by disagreeing, and suddenly being difficult is a problem in this case, whereas if a member of senior management is being difficult... well, they're not. They're just being right, and making executive decisions that no one else is privy to affecting and should just comply with regardless of all the sacrifices, damaged morale, dollars down the drain, etc. Just when you think you can kind of respect someone and they can be your point of stability throughout this perhaps terrible decision to join the company, you are invited to a meeting with a couple members of senior management to discuss some challenges with a project. When you try to explain the simplicity of how in the future this can be rectified, you say that you can pull something out of your XYZ. No big deal, it's a common phrase. No one seemed to find it odd or react negatively. Alas, you are pulled aside after the meeting and told that when "you're the most junior person in the room, you should watch what you say." I've NEVER been told that in my entire career, even as an intern in one of the more hierarchical organizations. And maybe you readers have, but that doesn't make it justified (at least in my opinion, which no one at SA would care about). Why does some people think it’s appropriate to teeter totter around in expensive heels and clothes and talk about how they don’t know how to ride the subway and instead just Uber everywhere? Hi, just a note, you're speaking to 90% people who make less than six figures and are working in non-profit and come from a variety of socioeconomic backgrounds. Just a note. There are seats of power, and somehow they are filled by people who have all previously worked with each other. Meaning regardless of if you're part of senior management, someone can and will overrule any decisions or opinions you try to make. I've worked at many startup-style companies, and believe that companies will say "oh we're still like a startup in that we have to roll with the punches sometimes, and get scrappy, and process and procedures will always be evolving, so if it feels rough to you, it's just the growing pain" as an excuse for their ineptitude to manage a company larger than 10 employees while caring about all of the individuals who have chosen to work and provide his or her value and offerings. And it probably stems from the top (aka CEO), whom management fears and will alter any decisions to appease and satisfy just so that won’t be shrieked at. This is the classic syndrome of a leader who cannot trust in their own leaders and stays too heavily involved in the day-to-day, thus stifling and suffocating any potential for organic growth. This company is in the non-profit sector, and the internal politics (which is the most I've seen anywhere at for-profit companies) and unwillingness to let others help shape and evolve the company completely shadows the original reason that most people come to work here, which is for the kids. Every now and then when you can visit a school (assuming you work in the Network office), you are filled with a little bit of joy and remember why you do what you do. But then, someone reminds you that you could be helping kids without losing your mental and emotional stability, without constantly having anxiety attacks, without finding colleagues crying in the bathroom or outside the building or in a conference room. Everyone has the right to a safe work environment, and just because there are no physical punches or brawls happening, that doesn't mean that the culture is safe. The culture is the utmost toxic I've ever encountered, and I truly thought my previous company that oozed nepotism and cooking-the-books was the bottom of the barrel, but as they say, the grass it not always greener. Because the toxin is so widespread, employees struggle to be able to escalate or voice any of the issues. Either there is no one to escalate to, because they are the ones throwing you under the bus day in and day out, or if you try to escalate, that will come around and slap you in the face. And they are ruthless in that they would rather keep you around and work you to the ground and berate you and demoralize you all day long, than just go ahead and say things aren't working out. It's actually quite similar to what you would imagine a terrible high school experience to be like. Except I can literally count on 2 hands (amongst a 450+ employee count in the Network office) the ones who decide whether you're going to have a good day or a bad day. There is no opportunity for career growth, you are led by the talentless with inferiority complexes, and by the time you get out, you will be grasping for ways to heal yourself and not be permanently damaged by what you've experienced during your short or long time at SA.

avatar
Success Academy Charter Schools Response
7y
Thank you for your feedback and we’re sorry you didn’t feel your voice was heard. We are profoundly conscious that the achievement of our 47 K-12 schools rests on the talent, passion, and creative drive of the extraordinary staff we have had the privilege to work with since our founding in 2006. As an organization, we prioritize fostering a safe and positive professional environment for school and network staff and we strive to bring to life our company values of ETHOS (Excellence, Team, Humor, Ownership, and Scholars). We encourage employees who have issues or concerns to raise them with their manager, or with the Human Resources or Advisory teams and we make a purposeful investment in their personal and professional development. Staff members have meaningful opportunities for career advancement — many of our organizational leaders started out as classroom teachers or operations staff in our schools, or in entry-level positions at the network office. Thank you for the time you spent with us, and we hope you find a role in the education community that better fits your interests. Thank you, Success Academy Charter Schools
1.0
Mar 14, 2015

No racial equity. Cultish

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reasonable pay if you are in a leadership position Opportunities to advance quickly Free snacks

Cons

Conformist culture Elitist Intellectual Snobs Assumes that marginalized children must be in a controlled setting (walking in lines, snapping at kids, conditioning) in order to learn Long hours ( unsustainable) No racial equity ( no minorities in top positions.) Inhumane test prep practices Cultish Most SPED teachers are NOT certified

avatar
Success Academy Charter Schools Response
11y
This reviewer is entitled to her opinions, but the false claims must be corrected. - Success Academy is an equal opportunity employer and we value diversity in our workforce — at all levels . - Success Academy's SPED teachers are certified. - If our educational practices were "inhumane," our families would not still be with us. The fact is that the overwhelming majority of our families and our employees stay with us — 90% of our students return each year (compared with 86% at NYC district schools) and 83% of our teachers return (compared with 81% of NYC district school teachers). - We do not see Black history as separate from or in addition to American history—it is American history and as such is studied throughout our curriculum. The work we do is challenging and hours can be long; our most successful employees are passionate about reversing the achievement gap and helping children from diverse socioeconomic backgrounds succeed. Success Academy is not perfect, but these criticisms are off the mark.
1.0
Apr 11, 2020

Run, Don't Walk

Recommend
CEO approval
Business Outlook

Pros

The kids and the relationships I've formed with coworkers.

Cons

Though a quick google search can give you plenty of information about SA, I feel compelled to add my own experience and findings. Note that this isn’t even a post from a disgruntled employee, but rather someone who has been generally successful with the company, but will soon be leaving behind 18,000 kids and their families that have been duped into believing this is the best choice for education, only hoping that they will soon see the light and put their child first, and find somewhere better able to care and educate their child. — Even the most organized person in the world will burn out quickly, hence the high teacher turnover. With the physical day in front of children starting at 7:30 and ending as late as 5:15, your day is a minimum of 10 hours. This does not include any time for lesson preparation, grading, or contacting parents. In order to be “successful” and move up in positions, you need to be the best. But unless you are working yourself to death, which could mean 14+ hours a day to create and plan and outline everything perfectly, you will not be “successful” in the eyes of SA. Don’t worry, you are constantly reminded of your shortcomings, which is damaging to your fresh out of college self-esteem, as that’s who SA prefers to hire. With that being said, you’ll notice most of the staff is young, because SA preys on those fresh out of college with no experience and most likely no family obligations. SA’s hiring process is quite simple for those with no experience or credentials, as SA is looking to “mold them” into following and believing in their “mission” and continue to hire those not equipped or have the skillset to provide a high quality education outside of rope memorization. SA expanded far too quickly, and now they fill positions with unqualified, warm bodies to keep them operational. I know certified teachers with plenty of experience have applied to SA, and they weren’t even brought in to interview. Probably because SA know’s how damaging their “culture” is to children, and any teacher with experience in a different school environment will quickly notice and flee/report SA for their “rigor” - IE, working children to the bone for test scores, and gently pushing out those who can’t meet the excessively high bar. (Example verbiage for push out, “If YOU feel this isn’t a good match for you…” Yes, smooth move with the parent blame/making it the “parents choice” to leave.) It took me a while to try and figure out why parents would send their children to SA. Why send your children to a school where a majority of the teachers have never taught a child, have no experience in education, and aren’t certified? My first guess would maybe be physical safety? I will give SA that, they make sure every bump and bruise is taken care of. Though it’s because they know how many people are anti-SA and will try and sue the pants off of them (which people have done multiple times). Additionally, SA does tote high test scores and rely on those to brainwash (especially new/first child) parents into thinking that those scores are the only path for success. That is partially true. You’ll have to be a good test taker in life, but SA does not teach independence or any other life-long skill. The constant parent follow ups if kids aren’t “in the blue,” the rigid structure and management; that is not how the real world operates, and children and parents won’t feel the effects of such a rigid structure until the child is much older and can’t do anything but recite test taking tips and tricks. The current lack of success from their most recent high school graduates is proof. NYC schools definitely need help, and SA knows this and preys on low income and vulnerable families that feel they have no other choice. SA is not the answer to education. SA will most likely respond to this with the usual, “Sorry your experience was poor. We pride ourselves on X, Y, Z…” and nothing will change, but hopefully this review gets through to someone and saves them from applying for/accepting an offer from SA, or to a parent thinking of sending their child here.

Viewing 7 - 9 of 2,673 Reviews

Glassdoor has 2,740 Success Academy Charter Schools reviews submitted anonymously by Success Academy Charter Schools employees. Read employee reviews and ratings on Glassdoor to decide if Success Academy Charter Schools is right for you.