Summit Credit Union reviews

Very high stress, little to no recognition for well exceeding goals. I was in a commissioned position and worked extremely hard to maximize income, but upper management didn't like that I made more than them so they drastically lowered the pay structure. They changed it 4 or 5 times during my tenure. I also had 5 different bosses in 7 years. I am told that the CEO, Kim Sponem, held meetings to discuss reducing pay for mortgage lenders because I was "making too much". Kim's ego knows no bounds. The Credit Union was making a lot of money because of my efforts. I produced about 18% of the volume with at least 12 lenders being on the team. Yet upper management gave me no recognition. They pay their mortgage lenders a below market commission because they think anyone can step into the position and do the job.

Working a lot of evenings, weekends, holidays. High turnover at branch so we were constantly understaffed. As a teller you have to run so many transactions nonstop during busy times, plus make referrals so it's easy to burnout. Sometimes it seems like they treated employees like children. For example, there would be a contest to make as many referrals as possible and the winner got a candy bar. As an adult, I'm not motivated to hustle for sales day in and day out for rewards like that.