Does Summit Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Summit Credit Union employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Summit Credit Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Summit Credit Union?

66% of Summit Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Summit Credit Union 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Summit Credit Union?

Senior Universal Banker (25) , Universal Banker (25) , Bank Teller (10) , Teller (8) , Branch Manager (7) , Mortgage Loan Officer (5) , Call Center Manager (3) , Information Technology (3) , Member Service Teller (3) , Business Credit Analyst (2) , Contact Center Representative (2) , IT Intern (2) , Lending (2) , Lending Advisor (2) , Manager (2)

What are the pros of working at Summit Credit Union according to real employee reviews?

"The benefits were great and probably the hardest part to leave." ((in 43 reviews)); "Great Coworkers" ((in 12 reviews)); "People are nice that you work with and company does provide some fun events/rewards for employees." ((in 12 reviews)); "Great culture focused on helping our members!" ((in 8 reviews)); "401k match, bonuses, and PTO" ((in 6 reviews))

What are the cons of working at Summit Credit Union according to real employee reviews?

"Poor management and and no life balance even though they promote that that is important to the company." ((in 16 reviews)); "bad manager to have above you" ((in 15 reviews)); "Low pay or at less lowball employees" ((in 15 reviews)); "Sales oriented, and upper management was clicky.. lots of travel for training" ((in 10 reviews)); "Senior management and branch management pretty unsupportive across the board" ((in 4 reviews))

What are employees saying about Summit Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Summit Credit Union layoffs and their outlook for job security at Summit Credit Union in 2026.

What are the top reviewed Summit Credit Union locations?

Madison , Cottage Grove , Milwaukee , Sun Prairie , Franklin , Waukesha , West Bend , Fitchburg , Portage , Cedarburg , Hales Corners , New Berlin , Oconomowoc , Pewaukee , Greensboro , Madison , Yellowstone

Summit Credit Union reviews

3.8

66% would recommend to a friend

(208 total reviews)

Kim Sponem

75% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.5

Work/Life balance

3.4

Senior management

Summit Credit Union has an employee rating of 3.8 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Summit Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

208 reviews

4.0

Apr 14, 2026

Pleasant environment but needs better work-life balance

Bilingual teller

Recommend

CEO approval

Business Outlook

Pros

I love working in this Credit Union. The environment is really pleasant and comfortable with employees. You have multiple options to grow and do better in your career path.

Cons

I would love to see more of life balance, especially with the time working at the branches. There should be a different distribution for shifts to make our life easier and have the time to live.

Summit Credit Union Response

2mo

Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. Your well-being is incredibly important to us, and we are committed to creating an environment where our employees can thrive both professionally and personally. We understand that balancing work and personal life can be challenging, and we are here to support you every step of the way. If you are open to discussing your thoughts in more detail, we would appreciate the opportunity to learn from your experience. Your feedback is invaluable in helping us improve, and we are dedicated to making Summit a place where everyone feels supported, valued, and well. We look forward to continuing this journey together.

5.0

Apr 10, 2026

Seriously the BEST Place to work!

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Mission-driven organization that genuinely serves the local community; Emphasis on career growth and internal development opportunities; Supportive, collaborative team culture; Leaders who value coaching, feedback, and continuous improvement; Opportunities to make a real impact in members’ financial lives

Cons

Scheduling and coverage needs may occasionally impact work-life balance, depending on role but when you love your co-workers, it's not so bad; People‑first culture also means accountability is taken seriously, which isn’t for everyone; Member-facing roles can be fast-paced and demanding, especially during busy periods - but management is supportive and acknowledges when you go over and above

Summit Credit Union Response

3mo

Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.

5.0

Mar 4, 2026

Good place

Call center supervisor

Recommend

CEO approval

Business Outlook

Pros

Benefits were good and above average

Cons

Some managers were hard to get ahold of

Summit Credit Union Response

4mo

Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. Your comments are appreciated, and we will review them carefully to identify areas for improvement. We greatly appreciate your contributions during your tenure and wish you all the best in your future endeavors.

Viewing 130 - 132 of 208 Reviews

Jobs at Summit Credit Union

Video Teller

Cottage Grove, WI

View job

Member Service Teller

Lake Mills, WI

View job

Member Service Teller

Peak Member Service Teller (15-19 hours)

Cedarburg, WI

View job