Does Summit Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Summit Credit Union employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Summit Credit Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Summit Credit Union?

66% of Summit Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Summit Credit Union 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Summit Credit Union?

Senior Universal Banker (25) , Universal Banker (25) , Bank Teller (10) , Teller (8) , Branch Manager (7) , Mortgage Loan Officer (5) , Call Center Manager (3) , Information Technology (3) , Member Service Teller (3) , Business Credit Analyst (2) , Contact Center Representative (2) , IT Intern (2) , Lending (2) , Lending Advisor (2) , Manager (2)

What are the pros of working at Summit Credit Union according to real employee reviews?

"The benefits were great and probably the hardest part to leave." ((in 37 reviews)); "Great Coworkers" ((in 12 reviews)); "Most of the people are friendly and great to work with" ((in 12 reviews)); "Great culture focused on helping our members!" ((in 8 reviews)); "Bonuses when the CU meets its goals were always nice to see" ((in 5 reviews))

What are the cons of working at Summit Credit Union according to real employee reviews?

"Poor management and and no life balance even though they promote that that is important to the company." ((in 16 reviews)); "Low pay or at less lowball employees" ((in 15 reviews)); "bad manager to have above you" ((in 14 reviews)); "Sales oriented, and upper management was clicky.. lots of travel for training" ((in 8 reviews)); "Training is almost nonexistent for member" ((in 5 reviews))

What are employees saying about Summit Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Summit Credit Union layoffs and their outlook for job security at Summit Credit Union in 2026.

What are the top reviewed Summit Credit Union locations?

Madison , Cottage Grove , Milwaukee , Sun Prairie , Franklin , Waukesha , West Bend , Fitchburg , Portage , Cedarburg , Hales Corners , New Berlin , Oconomowoc , Pewaukee , Greensboro , Madison , Yellowstone

Summit Credit Union reviews

3.8

66% would recommend to a friend

(208 total reviews)

Kim Sponem

75% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (208 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Summit Credit Union has an employee rating of 3.8 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Summit Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

208 reviews

5.0

Jan 31, 2026

Great place to work

Bank teller

Recommend

CEO approval

Business Outlook

Pros

nice people and good benefits

Cons

working with the general public

Summit Credit Union Response

5mo

Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We are thrilled to hear that you find your relationship with Summit rewarding and that our values and work environment resonate with you. Your commitment and dedication are essential to our ability to provide a positive experience with your fellow employees and service to our members. Your comments are appreciated, and we look forward to continuing this journey together.

3.0

Nov 10, 2025

Bilingual Teller

Teller

Recommend

CEO approval

Business Outlook

Pros

Kind coworkers, helpful teammates, good learning opportunities

Cons

Pay, Stressful, not an easy wok to life balance, Branch needs over employees

Summit Credit Union Response

5mo

Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. and regret that this is not aligning with your experience. Your well-being is incredibly important to us, and we are committed to creating an environment where our employees can thrive both professionally and personally. We understand that balancing work and personal life can be challenging, and we are here to support you every step of the way. If you are open to discussing your concerns in more detail, please reach out to a member of the HR team. We would appreciate the opportunity to learn from your experience.

3.0

Oct 3, 2025

Great Company; Poor management

Universal banker

Recommend

CEO approval

Business Outlook

Pros

I love the approach that Summit uses for members is not a "sales" approach. It makes it easier to connect with our members. great onboarding experience and training atmosphere. They really prepare you for the job.

Cons

limited room for growth for career paths internally. Would rather overlook the universal banker/ teller for Sr UB and lender positions and above after making promises of growth with onboarding. Thats probably the reason for turnover. Also the pay can definitely improve as well.

Summit Credit Union Response

9mo

Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. It’s our goal to provide employees with opportunities and support to grow their careers. We regret that this is not your experience, and your goals aren’t being met. It is essential that we provide employees with career growth opportunities Your comments are important to us, and we will use them to identify areas for improvement. If you are open to discussing your concerns in more detail, please reach out to a member of the HR team. We would appreciate the opportunity to learn from your experience.

Viewing 133 - 135 of 208 Reviews

Jobs at Summit Credit Union

Data Engineer (Hybrid)

Sr Payment Solutions Specialist 1

Cottage Grove, WI

View job

Senior Universal Banker (Personal Banker)

Senior Universal Banker (Personal Banker)