Does Surescripts pay their employees well?

According to anonymously submitted Glassdoor reviews, Surescripts employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Surescripts. This rating has been stable over the past 12 months.

How satisfied are employees working at Surescripts?

41% of Surescripts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Surescripts 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Surescripts?

Account Manager (6) , Director (6) , Manager (5) , Product Manager (4) , Site Reliability Engineer (3) , Software Engineer (3) , Account Executive (2) , Analyst (2) , Busineess Analyst (2) , Customer Success Engineer (2) , Customer Success Manager (2) , Engineer (2) , Executive Assistant (2) , Principal Network Engineer (2) , Product Analyst (2)

What are the pros of working at Surescripts according to real employee reviews?

"Pay is good and hybrid/remote work if preferred" ((in 21 reviews)); "Great people helping to streamline healthcare" ((in 21 reviews)); "benefits are good" ((in 21 reviews)); "Good work/life balance" ((in 17 reviews)); "Friendly coworkers, positive culture, management support, good benefits, able to work from home after 6 months." ((in 13 reviews))

What are the cons of working at Surescripts according to real employee reviews?

"Decisions were made by upper management that makes no sense and we a had to scramble to complete it." ((in 5 reviews)); "The Hillsboro location feels a little detached from the management on the east coast." ((in 5 reviews)); "The people they are bringing in as managers and directors are awful." ((in 4 reviews)); "Lack of job security." ((in 4 reviews))

What are employees saying about Surescripts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Surescripts layoffs and their outlook for job security at Surescripts in 2026.

What are the top reviewed Surescripts locations?

Minneapolis , Arlington , Beaverton , Hillsboro , Washington , Portland , Crystal City , Raleigh , Virginia Beach , Reston , New York , Pittsburgh , Maple Grove

Surescripts reviews

3.0

41% would recommend to a friend

(217 total reviews)

Frank Harvey

44% approve of CEO

37% positive business outlook

Ratings by demographic groups

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Surescripts has an employee rating of 3.0 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Surescripts employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

217 reviews

1.0

Feb 24, 2026

Used to be good

Senior database engineer

Recommend

CEO approval

Business Outlook

Pros

Fully WFH Good pay Good coworkers

Cons

Since TPG takeover the company has gone down hill. Way too much work expectations.

2.0

Feb 16, 2026

No longer the company it once was; C-Suite is failing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay, Benefits, remote work, pretty decent work-life balance

Cons

The C‑suite has started deflecting accountability for their own strategic missteps. Weak decision‑making, unclear business strategy, and an inability to build and support strong teams have led to product failures, financial gaps, inaccurate forecasting, the loss of long‑tenured talent, and ultimately layoffs.

2.0

Feb 6, 2026

The TPG takeover was the downfall of Surescripts

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great coworkers (but good luck to those who remain). Good pay. Fully remote. Your work feels like you are making a difference in Healthcare.

Cons

Frank Harvey is just OK, previous CEO was better and more caring. Was taken over by TPG and since then the company has done multiple rounds of layoffs. Way too much work to do in a lifetime, the firings don't help. Decisions were made by upper management that makes no sense and we a had to scramble to complete it. Direction and processes change too frequently to keep up.

Viewing 7 - 9 of 217 Reviews

Jobs at Surescripts

VP Product Innovation - Prior Authorization

Data & Analytics – Upcoming Opportunities at Surescripts

Senior Analytics Analyst - Healthcare Data

Account Executive - Health Plans / PBMs

Senior Data Scientist

Surescripts

Surescripts reviews

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Used to be good

No longer the company it once was; C-Suite is failing

The TPG takeover was the downfall of Surescripts

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