Jun 15, 2020
Surescripts reviews
3.0
41% would recommend to a friend
Frank Harvey
44% approve of CEO
37% positive business outlook
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Surescripts has an employee rating of 3.0 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Surescripts employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).
Reviews by job title
217 reviews
1.0
Jun 1, 2020
Recommend
CEO approval
Business Outlook
Pros
- Good benefits - Free lunch on Fridays - Nice office - Occasional breakfast - Company sponsored happy hour - Annual bonus - Annual Christmas party - My interactions with the company's leadership team was positive - I met some really good people during my time there
Cons
I worked in the Customer experience department before 2016. I had to leave because of the toxic work environment that was created by a former manager and his team lead. I am a person of color and my White former manager and White team lead used microaggression and differential treatment to make my life a living hell. I left because I didn't feel comfortable allowing an old White male to demote and tell me that his dream was to see me in an administrative role handling faxes, emails, voicemail and phone calls, just a few days before I received a new manager. I will never forget the experience and how it made me feel. Also, I would never work for the company again because of the negative experience and the amount of effort that placed into stunting my professional growth.
5.0
Apr 27, 2020
Strong Culture - Adapting in Challenging Times
Current employee, more than 3 years
Arlington, VA
Recommend
CEO approval
Business Outlook
Pros
To say that these are unprecedented times is an understatement as people across the world are dealing with the impact of COVID-19. I am proud to be working for an organization that is helping medical professionals better serve patients and prevent further spread of the virus. I am also grateful to our leadership team for providing open and regular communication on how our organization is responding and resources that employees can take advantage of to support them and their loved ones during this time of need. We have really talented and passionate people here! We typically like to be together in person to work through issues, problem solve, generate new ideas, hang out over a cup of coffee or lunch, etc. It's been hard to not be able to do that over the last several weeks, but I've been really impressed with the creative ways that people have been connecting to not only keep moving forward with planned projects but also to have fun, be silly and make sure their teammates are actively included and engaged. We're still hiring for full-time employees across our different offices and functional groups, and also still holding our summer internship program. Both our hiring managers and interns were not swayed by the fact that some or all of the summer experience might be remote - they were just thrilled we were having it, and already started brainstorming ways to make it really impactful, no matter where we are! Everyone is doing their best to adapt and remotely on-board folks and ensure they feel part of Surescripts right away, but we are definitely looking forward to when we can welcome them in person to our beautifully renovated new office spaces! I have twenty plus years of work experience and have been with Surescripts for over three years, and I can truly say it is one of the best places I have ever worked. Our purpose is critical to the world of healthcare, and the people and my teammates are amazing!
Cons
It is a complex industry and sometimes hard to grasp all of the nuances. It is also a very fast moving work environment and can be challenging to keep up at times. There is a continuing need and focus on process improvements as we grow and incorporate new technology.
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