Does Surescripts pay their employees well?

According to anonymously submitted Glassdoor reviews, Surescripts employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Surescripts. This rating has been stable over the past 12 months.

How satisfied are employees working at Surescripts?

41% of Surescripts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Surescripts 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Surescripts?

Account Manager (6) , Director (6) , Manager (5) , Product Manager (4) , Site Reliability Engineer (3) , Software Engineer (3) , Account Executive (2) , Analyst (2) , Busineess Analyst (2) , Customer Success Engineer (2) , Customer Success Manager (2) , Engineer (2) , Executive Assistant (2) , Principal Network Engineer (2) , Product Analyst (2)

What are the pros of working at Surescripts according to real employee reviews?

"Pay is good and hybrid/remote work if preferred" ((in 21 reviews)); "Great people helping to streamline healthcare" ((in 21 reviews)); "benefits are good" ((in 21 reviews)); "Good work/life balance" ((in 17 reviews)); "Friendly coworkers, positive culture, management support, good benefits, able to work from home after 6 months." ((in 13 reviews))

What are the cons of working at Surescripts according to real employee reviews?

"Decisions were made by upper management that makes no sense and we a had to scramble to complete it." ((in 5 reviews)); "The Hillsboro location feels a little detached from the management on the east coast." ((in 5 reviews)); "The people they are bringing in as managers and directors are awful." ((in 4 reviews)); "Lack of job security." ((in 4 reviews))

What are employees saying about Surescripts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Surescripts layoffs and their outlook for job security at Surescripts in 2026.

What are the top reviewed Surescripts locations?

Minneapolis , Arlington , Beaverton , Hillsboro , Washington , Portland , Crystal City , Raleigh , Virginia Beach , Reston , New York , Pittsburgh , Maple Grove

Surescripts reviews

3.0

41% would recommend to a friend

(217 total reviews)

Frank Harvey

44% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (217 reviews)

Ratings by demographic groups

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Surescripts has an employee rating of 3.0 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Surescripts employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

217 reviews

2.0

May 11, 2015

Dysfunctional and Under-Performing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work/life balance with flexible scheduling.

Cons

- Culture has become very oligarchic with the new CEO. Examples: Bonus structure went from fairly equal distribution amongst all employees to forced bell-curve distribution structure. This change was retroactive in Jan 2015 for the 2014 bonus payout. We effectively have 3:1 ratio of employees to managers - extremely top heavy and getting anything done takes monumental effort. - Human Resources is feckless. Examples: A company wide employee satisfaction survey was given for the 2nd time (in the last 3 years) back in Nov 2014. This survey was not anonymous (what?) and the results were never shared. Also, our performance review process was changed retroactively in Jan 2015 for our 2014 performance, effectively disregarding individual goals and objectives for the previous year. No real process for hiring qualified candidates, just hiring warm bodies.

2.0

Apr 2, 2025

Leadership clearly lost it's way

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It might be a common thing to say, but the colleagues were the best I'd ever had the pleasure to work with. Always empathetic and uplifting working to build a better place.

Cons

The same great individuals were the ones targeted by leadership. The executives sold their souls to a private equity firm and in so doing they eliminated the great voices. A place that used to care about their employees just saw them as assets.

3.0

Feb 18, 2025

Be Cautious

Support coordinator

Recommend

CEO approval

Business Outlook

Pros

Great benefits and perks. Good pay.

Cons

Things have gone downhill in the past 3 years, especially since the purchase of the company by TPG. Poor job security. Unrealistic expectations from management. Not enough employees to handle the amount of work.

Viewing 10 - 12 of 217 Reviews

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Surescripts

Surescripts reviews

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Dysfunctional and Under-Performing

Leadership clearly lost it's way

Be Cautious

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