Low Pay
Passive Aggressive Upper Management Style
No Pay Raise
Non-commission
Bonus structure made nearly impossible to reach due to economy/price hikes and being a non necessity company
Lack of clarity
Strict Wardrobe for a company that prides themselves on being a place where they claim to support individuality. Stressed to wear newer pieces but the allocation hasn't changed in years and the prices go up every year all, and no pay raise. Totally out of touch with their everyday workers, while the company throws lavish Hollywood events in NYC. Working 9 hour shifts with a 30 min lunch break, Modules given every month on new ways to sell to the customer, now doing ship from store which add another task, often having to come in early to complete online orders which saves the company money . Store gets credit for sale due to items coming out of inventory and also takes the hit if the item is returned. Management is expected to make 25% of sales while the SALES team is only responsible for 18-20%, meanwhile management is spending their time running the store and correcting the mistakes of the sales team all while having to outsell them! Zero appreciation, unless you count $15-25 for a "pizza party" twice a year.
Very toxic work culture coming from upper management, Company wants to go luxury which just means they want to find ways to make even more money on jewelry that tarnishes after a month, breaks after a couple of months . Total Money grab of a company. All that glitters isn't gold.
