Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,680 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Great people to be working with and sales are pretty easy to make." ((in 88 reviews)); "Their benefits are great!" ((in 86 reviews)); "great team and fun costumers" ((in 85 reviews)); "Work with supportive and friendly colleagues" ((in 58 reviews)); "There is a good training and on" ((in 50 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 113 reviews)); "low pay and forced to do things not in your pay grade" ((in 99 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 64 reviews)); "poor upper management and pressured to bombard clients" ((in 56 reviews)); "Low salary On your feet for the shift" ((in 50 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(300 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

300 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Apr 3, 2024

Amazing Employer

Assitant manager

Recommend

CEO approval

Business Outlook

Pros

Good Pay, products and benefits

Cons

long hours when slow without customers

Swarovski Response

2y

Thank you for your review. Hearing from you helps us learn and grow. You mentioned sometimes the rhythm is slow. We would like to assure you this is in part due to the nature of retail, customers tend to shop more on the weekends and have more choices these days on how they can shop, online or in store. We pride ourselves on providing our customers with extraordinary service and an awe-inspiring brand experience. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/

2.0

Mar 28, 2024

Honest Realistic View of the Company

District sales manager

Recommend

CEO approval

Business Outlook

Pros

Generous discount is the only good thing!

Cons

Childish Management, too many old managers only interested in travel to drink and be unprofessional on every level. They don't have a vision for employees growth opportunities. There's a lot of managers with favorite or other managers giving information good and bad to each other making sure only their favorites get roles or not get a role, its not based of metrics very childish system. The pay for workers is terrible they didn't get a raise in 2023 and wont get one in 2024 according to reports, in this economy that's awful. The most district managers don't have the ability to see all the stores in their district which is very odd, when you are depending on them to be at these stores to make decisions. The DM in NY is unavailable most times and very quirky and talks about everyone and seems be a bit bipolar when making business in the stores. This isn't the company you want you career in the hands of run!

Swarovski Response

2y

Thank you for bringing this to our attention. We’re sorry for your experiences, and we will strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. As for your concerns, we want to ensure you they will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. If you have any further concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. Once again, thank you for your feedback.

4.0

Mar 12, 2024

Decent pay

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Decent pay plus bonus and free product.

Cons

Very high sales goals. Upper management are not supportive.

Swarovski Response

2y

Thank you for your review. We truly value constructive feedback, both positive and negative. Our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. They always push boundaries beyond the sales targets - helping us place crystal into the hearts and hands of our customers, and make the dreams of our customers come true. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Once again thank you for your feedback, we wish you much success in your future. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/

Viewing 58 - 60 of 300 Reviews

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Swarovski reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Amazing Employer

Honest Realistic View of the Company

Decent pay

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Jobs at Swarovski