Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,680 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Great people to be working with and sales are pretty easy to make." ((in 88 reviews)); "Their benefits are great!" ((in 86 reviews)); "great team and fun costumers" ((in 85 reviews)); "Work with supportive and friendly colleagues" ((in 58 reviews)); "There is a good training and on" ((in 50 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 113 reviews)); "low pay and forced to do things not in your pay grade" ((in 99 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 64 reviews)); "poor upper management and pressured to bombard clients" ((in 56 reviews)); "Low salary On your feet for the shift" ((in 50 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(1,945 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Mar 28, 2023

Pushy sales for no commission

Key holder

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, 50 percent off

Cons

They push you way too much on customers to complete a sale, but there’s no commission and the “bonus” is about $20-50/month

Swarovski Response

3y

Thank you for taking the time to leave a review. We are very sorry to hear you felt the variable pay structure was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our bonus structures. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally.

3.0

Mar 3, 2022

Issues

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Weekly pay, amazing discount, and flexible hours

Cons

Lack of appreciation for employees, poor pay and no room for growth within this company

Swarovski Response

4y

Thank you for your review! We are so grateful for your kind words. We are happy you fully enjoyed and appreciated your benefits during your time at Swarovski. Meanwhile, our aim is to make each individual feel that they are listened to, appreciated and important as well as growing with us. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Once again thank you for your feedback, we wish you much success in your future.

3.0

Jan 7, 2022

Ongoing restructuring

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They have historically been generous and considerate of the employees--lots of educational lectures and learning opportunities if you like like that kind of stuff. They also have Foundation where the team make genuine efforts to do good for the environment and society--personally I thought it was more real and genuine than what many other companies do under sustainability or CSR.

Cons

The ongoing restructuring which started since 2 years ago is making the whole company very unstable. HR isnt even catching up with all these changes and nothing much from performance review or work consultation is being reflected. now is not the time to start working for Swarovski.

Swarovski Response

4y

Thank you for taking the time to leave a review. We very much appreciate it. Swarovski, like a lot of companies in these uncertain times, is also going through major change, and both global and local situations all add to it. It is a very demanding and difficult time, but on the other hand, it is an opportunity for profound improvements. This makes your review all the more valuable to us. If you have any further feedback, please feel free to reach out to a member of our HR team. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

Viewing 58 - 60 of 1,945 Reviews

Top companies for "Compensation and Benefits" near you

Sephora

3.5★Compensation & Benefits

bareMinerals

3.6★Compensation & Benefits

Richemont

3.8★Compensation & Benefits

Lush

3.5★Compensation & Benefits

Jobs at Swarovski

Retail Sales Consultant - Part Time - Tanger Outlets Riverhead - Riverhead, NY

Retail Sales Consultant - Part Time - Philadelphia Premium Outlets - Pottstown, PA

Retail Sales Consultant - Part Time - Dania Pointe - Dania Beach, FL

Dania Beach, FL

View job

Retail Sales Consultant - Part Time - Maine Mall - South Portland, ME

South Portland, ME

View job

Swarovski

Swarovski reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Pushy sales for no commission

Issues

Ongoing restructuring

Top companies for "Compensation and Benefits" near you

Jobs at Swarovski