Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,679 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Great people to be working with and sales are pretty easy to make." ((in 88 reviews)); "Their benefits are great!" ((in 86 reviews)); "great team and fun costumers" ((in 85 reviews)); "Work with supportive and friendly colleagues" ((in 58 reviews)); "There is a good training and on" ((in 50 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 113 reviews)); "low pay and forced to do things not in your pay grade" ((in 99 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 64 reviews)); "poor upper management and pressured to bombard clients" ((in 56 reviews)); "Low salary On your feet for the shift" ((in 50 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(1,944 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Sep 28, 2021

AVOID THIS COMPANY AT ALL COSTS.

Management

Recommend

CEO approval

Business Outlook

Pros

Christmas time with ornaments . That’ all.

Cons

Lack of communication. You will feel stress out from opening to closing. . Totally disorganized company with unrealistic goals. Lack of products to sale in the outlet. The job is pretty boring. You will do the same things on and on on a daily basis. No room for growth there.

Swarovski Response

4y

Thank you for taking the time to leave a review. We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. We want to thank you for your feedback about our lack of communication. We are working hard to improve communication, including upgrading our technology to better communicate with our teams across all divisions. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Building a culture of teamwork and collaboration is important to us at Swarovski. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued.

2.0

Aug 24, 2021

Company has changed

Human resources business partner

Recommend

CEO approval

Business Outlook

Pros

Used to be a great place to work but is going through so much change that has impacted this negatively.

Cons

Global is tearing apart the regions and letting go of all the qualified people. No longer feels like a close family.

Swarovski Response

4y

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Once again thank you for your feedback, we wish you much success in your future.

5.0

Jul 23, 2021

Was a Great Place To Work

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Discount, traveling, meetings, culture and products.

Cons

New* (2018-) upper management is very cold and doesn't value good employees. It use to feel like a family environment where we had close connections with our customers and then turned into a get them in and get to the next person. They use to foster a climate of positivity and now they choose to manage their employees by fear.

Swarovski Response

4y

Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.

Viewing 61 - 63 of 1,944 Reviews

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AVOID THIS COMPANY AT ALL COSTS.

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