Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,681 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (187) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"great team and fun costumers" ((in 94 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 89 reviews)); "Their benefits are great!" ((in 85 reviews)); "Nice colleagues thats it nothing else" ((in 59 reviews)); "There is a good training and on" ((in 53 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 115 reviews)); "low pay and forced to do things not in your pay grade" ((in 96 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 66 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "Low salary compared to industry average" ((in 46 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(147 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

147 reviews

Reviews about "Culture"

Return to all reviews

4.0

Oct 6, 2021

Friendly team

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Everyone is nice and supportive. Company's culture is very friendly.

Cons

No commission and low pay.

Swarovski Response

4y

Thank you for taking the time to leave a review. We are happy to hear you worked with great colleagues, considering teamwork is the cornerstone of our success. Being part of Swarovski is about having the power to express who you truly are. With the freedom, encouragement and support that allows you to shine; while embracing the unique qualities of everyone around you. Because when our people feel that sense of belonging, we know they can achieve the incredible. We are very sorry to hear you felt the variable pay structure was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our bonus structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share.

3.0

Oct 1, 2021

Great brand and nice colleagues, but company never puts people first

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- International environment - Powerful brand - Nice office location

Cons

- Lack of transparency from management - Not really open about a healthy work / life balance

Swarovski Response

4y

Thank you for your review. We appreciate and encourage feedback, and use it to refine our corporate culture from within. Transparency makes a lot possible. If you can see clearly, and you’re encouraged to report on your perspective, there’s no end to what you can build. We aim to build stronger transparency at all levels of our organization. Thank you for bringing it again to our attention.

5.0

Jul 23, 2021

Was a Great Place To Work

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Discount, traveling, meetings, culture and products.

Cons

New* (2018-) upper management is very cold and doesn't value good employees. It use to feel like a family environment where we had close connections with our customers and then turned into a get them in and get to the next person. They use to foster a climate of positivity and now they choose to manage their employees by fear.

Swarovski Response

4y

Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.

Viewing 73 - 75 of 147 Reviews

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Swarovski reviews

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Friendly team

Great brand and nice colleagues, but company never puts people first

Was a Great Place To Work

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