Swarovski reviews

3.4

56% would recommend to a friend

(299 total reviews)
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Alexis Nasard

68% approve of CEO

49% positive business outlook

Reviews by job title

299 reviews

Reviews about "Compensation"

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3.0
Jun 19, 2019

Just ok

Recommend
CEO approval
Business Outlook

Pros

pay was decent, vacation time

Cons

no work/life balance, scheduling was not good

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros: “”pay” and “vacation time”. At Swarovski we strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure. We are also proud as part of our compensation program which includes: vacation time, a generous merchandise discount, flexibility in scheduling and a full benefits package to all our Full-Time employees and a modified benefit package to our Part-Time employees, including the ability to participate in our 401K. As for your comment about “no work/life balance, scheduling was not good”, we understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible and to balance this with the needs of the business. However, we do acknowledge that sometimes this is not always achieved, but we do try to do are best. Once again, we want to thank you for taking the time to leave a review at Swarovski, we value feedback both positive and negative and your feedback will be shared with upper management as feedback is crucial to the betterment of the company. As always, we wish you much success in your future endeavors.
3.0
May 17, 2019

review

Recommend
CEO approval
Business Outlook

Pros

Great employee discount and colleagues.

Cons

Should be able to know how to spend time alone. Hard to get promoted. Low pay

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback and are glad that you list the employee discount as a “Pro”. We are proud to offer a generous employee discount, and we love when our amazing staff can showcase our equally amazing products. We are also happy to hear you worked with great colleagues, considering teamwork is the cornerstone of our success. As for your comment regarding: “opportunity is poor”, we want to share with you that in our retail stores in the United States, since the start of 2019 we have promoted 18 employees (11 Sales Consultants to ASM positions, 1 sales consultant to a Store Manager Position, & 6 ASM’s to Store Manager Positions). We have also had several promotions in our corporate offices since the start of 2019. We encourage all employees interested in a promotional opportunity to work with their immediate supervisor on an Individual Development Plan to help them achieve their goals. Once again, thank you for your feedback, and we wish you success in your future endeavors.
4.0
May 2, 2019

Good part time job

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, friendly team, positive values

Cons

Lower pay, never promotes from within

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we love when employees want to share their positive experiences with us. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life. We also value constructive employee and customer feedback and thank you for sharing your concerns: “Lower pay, never promotes from within.” We are constantly evaluating our pay scales based on local markets and employee feedback and to that end, we recently implemented a new bonus program to address employee concerns over compensation. In addition, we are proud to share with you that in our Retail Stores in the United States, since the start of 2019 we have promoted 17 employees to management positions. We have also had several promotions in our corporate offices since the start of 2019. If you are interested in a promotional opportunity, we recommend you work with your immediate supervisor on an Individual Development Plan to help you achieve your goals. Once again, thank you for your feedback. We wish you much success in your future with Swarovski.
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