Sweetwater reviews

4.2

81% would recommend to a friend

(541 total reviews)
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Mike Clem

90% approve of CEO

73% positive business outlook

Sweetwater has an employee rating of 4.2 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 24% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

541 reviews
5.0
Jan 16, 2016

Fascinating Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been at Sweetwater for over 10 years, because a few things just continue to fascinate me: I have never seen an environment with so many good people. Ethical. Willing to serve. Refreshing to see a company this size stand for something. I have never seen a company that executes details at such a high level. Intense planning & training. Striving for customers to have perfect experiences. Intense focus on customer feedback. Constant improvement. I have never seen a company so willing to go above & beyond for customers. Not a tactic, but a sincere belief that we deserve that as humans. Employees empowered to do extraordinary things. Invest for the long-term & trust that the money will follow. Just refreshing.

Cons

Make sure you know what you are getting into. This is not a big public company. This is a very smart, nimble private company and the pace is 100MPH. Chuck is passionate about customers & holds the bar very high. You have to enjoy that level of energy & sense of accomplishment

4.0
Dec 28, 2015

Great Company

Recommend
CEO approval
Business Outlook

Pros

Fantastic earning potential to cost of living ratio (Fort Wayne, IN). Generous benefits package.

Cons

Your best will never be good enough. "Shaming" culture.

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Sweetwater Response
9y
We would like to say that our culture is based on excellence and integrity. We always do our best----and then push harder to do even better. That has nothing to do with "shame" and everything to do with providing the best possible service for our millions of highly satisfied customers.
4.0
Dec 7, 2015

Great company if the culture & location are a fit for you

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely well run company. Expectations are clear. Many talented people on staff. Tremendous commitment to training. Lots of perks, self-contained campus. Real estate extremely affordable.

Cons

Not much room for creativity. Culture is very conservative. Location is a big limitation (Northern Indiana). Upper management not very accessible.

Viewing 505 - 507 of 541 Reviews

Glassdoor has 571 Sweetwater reviews submitted anonymously by Sweetwater employees. Read employee reviews and ratings on Glassdoor to decide if Sweetwater is right for you.