Swissport reviews

2.9

44% would recommend to a friend

(3,179 total reviews)
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Warwick Brady

49% approve of CEO

37% positive business outlook

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,179 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jul 24, 2024

nothing

Recommend
CEO approval
Business Outlook

Pros

I don't have any reasons for work in swissport.

Cons

I was in training with Hajar Nadef. She behaved very badly. The lessons in her class were not understood. Plus she was very rude to me. She was not helping us, very serious. Training with her was very boring. I have a bad experience in swissport this year. Swissport Boston.

1.0
Mar 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Can’t think of anything other than the coffee and snacks (not exaggerating)

Cons

Constant frustration. Lack of policies and procedures of any kind. Worst case of lack of communication imaginable.

1.0
Dec 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Meet people from all over the world. It was a pleasure helping people by lowering the stress that involve traveling by airplane.

Cons

Back in 2015 when I got hire with them, I did not receive any simulation training. The only option that they offered me was to shadow other co-workers.It was a fast paste environment with lot of passengers to check in at the ticket counter. I was working for two of their customers: air France airline and Saudi airline. I will get pressure by the Swissport's supervisor, the Airline supervisor and their manager at the ticket counter to check in passengers without prior training. I usually worked from 09AM to 100PM for Saudi airline and that same day, they will schedule me to work for Air France airline from 8PM to 12 AM. I had this crazy schedule 2 time a week, and most of the time, I will get off work at 1AM or 2AM the next day because after boarding the plane you are only allow to leave 15 minute after the plane has departed. For the whole time I was working with Swissport before switching to the company that acquired the Air France contract, I was using my own uniform, management didn't provide uniform while most co-workers were issued their uniforms. There are a lot of discrimination from management. They also were not accommodating parking for employees. The stress of the job is just too much compare to he pay which was not great. employees are required to stand and walk for the entire shift. Food at the airport is very expensive.

Viewing 40 - 42 of 3,179 Reviews

Glassdoor has 4,234 Swissport reviews submitted anonymously by Swissport employees. Read employee reviews and ratings on Glassdoor to decide if Swissport is right for you.