Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Swissport. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Swissport?

44% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (475) , Ramp Agent (360) , Customer Service Agent (143) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (69) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (51) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (34) , Duty Manager (27) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"Working with some great people and learning lots of new skills" ((in 156 reviews)); "good mgmt team and colleagues" ((in 59 reviews)); "Other than that hope you have good coworkers or else it's a nightmare" ((in 58 reviews)); "Good work environment to work in" ((in 24 reviews)); "Many opportunities to advance regionally and internationally." ((in 22 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 407 reviews)); "The pay is low and the amount of work is excessive" ((in 255 reviews)); "No benefits and we do the hard work" ((in 118 reviews)); "Low salary and early/late shifts" ((in 90 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 86 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

What are the top reviewed Swissport locations?

Chicago , Boston , Miami , New York , Houston , Dulles , Orlando , Las Vegas , Jamaica , San Francisco , Seattle , Atlanta , Los Angeles , Newark , Phoenix , SeaTac , Raleigh , Denver , Jf Kennedy Ap , Dallas , Fort Lauderdale , John F Kennedy Airport , Anchorage , Washington , Humble , Minneapolis , Sterling , South San Francisco , Fort Myers , Saint Paul

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Swissport

Swissport reviews

2.9

44% would recommend to a friend

(3,179 total reviews)

Warwick Brady

49% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Career opportunities

2.7

Culture & values

2.6

Work/Life balance

2.6

Compensation and benefits

2.5

Senior management

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,179 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Dec 12, 2022

Not a great place to work for

Operations agent

Recommend

CEO approval

Business Outlook

Pros

There are no pro's to this job.

Cons

Everything, they expect you to do more than what your paid to do, management never does their job, majority of the time Employees train themselves to do every job in the airport instead what they are hired for. Including managements job, if there is a problem more times than not you have to figure it out for yourself. High turn over rate, pay structure isnt great. coworkers are great but everything there is just a mess and not worth the headache.

3.0

Oct 20, 2022

Lazy Coworkers

Aircraft fueler

Recommend

CEO approval

Business Outlook

Pros

Good pay Unionized Overtime Independent Work If you’re young and want to invest in a good career, this is the best place to start. Management was accommodating, professional and helpful. I learned so much in my time there. Nearly unlimited overtime available and opportunities to advance.

Cons

Unpaid time off Lazy coworkers Needed some time off but couldn’t cover living costs without some type of income. Coworkers only there to clock in then clock out. Very few actually stuck around to help fuel late flights. It was always a struggle to get a decent fuel truck due to the cliques. People would hide keys for their buddies who are running late. Couple of my coworkers were under the influence or drunk on the job. Very disappointing.

2.0

Aug 25, 2022

Lack of pay for work.

Fuler

Recommend

CEO approval

Business Outlook

Pros

Nothing, over worked for pay

Cons

Everything, Overworked for 14.50 a hour. They even claim its a entry level job because they train, lmao. I would hope all employers train. Every week I got paid it was like 450 at most, Even feel I got screwed over because of how little the checks were.

Viewing 43 - 45 of 3,179 Reviews

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