Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Swissport. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Swissport?

44% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (475) , Ramp Agent (360) , Customer Service Agent (143) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (69) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (52) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (34) , Duty Manager (27) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"Working with some great people and learning lots of new skills" ((in 163 reviews)); "Great colleagues to work with" ((in 63 reviews)); "Other than that hope you have good coworkers or else it's a nightmare" ((in 55 reviews)); "Training is good and the teacher is more than happy to help you to become a competent ground worker." ((in 45 reviews)); "Overall good work environment for employees and progression to work elsewhere in airport possible" ((in 27 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 398 reviews)); "The pay is low and the amount of work is excessive" ((in 258 reviews)); "No benefits and we do the hard work" ((in 118 reviews)); "Low salary and early/late shifts" ((in 95 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 85 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

What are the top reviewed Swissport locations?

Chicago , Boston , Miami , New York , Houston , Dulles , Orlando , Las Vegas , Jamaica , San Francisco , Seattle , Atlanta , Los Angeles , Newark , Phoenix , SeaTac , Raleigh , Denver , Jf Kennedy Ap , Dallas , Fort Lauderdale , John F Kennedy Airport , Anchorage , Washington , Humble , Minneapolis , Sterling , South San Francisco , Fort Myers , Saint Paul

Swissport reviews

2.9

44% would recommend to a friend

(3,180 total reviews)

Warwick Brady

49% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,180 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Swissport has an employee rating of 2.9 out of 5 stars, based on 3,180 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Apr 24, 2014

It's okay...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are not bad, work-life balance is okay.

Cons

Work is not very exciting and often is dictated by increasingly tighter deadlines and increased requirements. It seems they're always squeaking by with what they have instead of investing in people or solutions that will enhance the product, because changing or re-learning anything would be too hard.

2.0

Feb 19, 2014

Aircraft Fueler - Las Vegas, NV

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Staff is helpful, friendly, fun to work with. Benefits if full time; if you are part time, your hours may be on different shifts.

Cons

In the latest contract negotiations, the company wants to take everything away including $3 dollars an hour ( only making $12 now ). THIS SHOWS TREMENDOUS DISRESPECT FOR THE EMPLOYEES WHO SHOW UP EVERY DAY AND PUT IN AN HONEST DAYS WORK. Having found out the companies intention about our wages, I am currently making an all-out effort to find another job and the first offer I am going to accept. Then I am going to walk in and give my two weeks notice, which is more respect than they will ever show me unfortunately. Fueling equipment is breaking down regularly due to an aging fleet. Some equipment needs to be replaced. They bought Service-scare (Servisair) but have no money for employees?

3.0

Jan 6, 2014

Swissport is a the largest service provider organization and provides opportunities for those willing to work hard

Director

Recommend

CEO approval

Business Outlook

Pros

Large organization with great leadership

Cons

Not focused on any one are, improvement is hard to come by

Viewing 79 - 81 of 3,180 Reviews

Jobs at Swissport

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Swissport

Swissport reviews

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It's okay...

Aircraft Fueler - Las Vegas, NV

Swissport is a the largest service provider organization and provides opportunities for those willing to work hard

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