Swissport reviews

2.9

44% would recommend to a friend

(3,180 total reviews)
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Warwick Brady

49% approve of CEO

37% positive business outlook

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,180 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Oct 22, 2012
Recommend
CEO approval
Business Outlook

Pros

The supervisors are really awesome, great fun staff to work with, get to work around airplanes sometimes, learn a lot about the cargo business

Cons

Hours are not the best, will work really late, the job can be really repetitive, hard to move up in the company, takes very long time

2.0
Aug 30, 2012
Recommend
CEO approval
Business Outlook

Pros

The airport environment is exciting and full of interesting people. Everyday is a different experience and you see all sorts of new and interesting things. Very culturally diverse staff- full of international flair. An excellent environment to practice foreign language skills and a great way to get your foot in the door of the airline industry. Good for high school graduates and students with flexible schedules. Overtime pay available. Great introduction into the inner workings of airlines and the travel industry.

Cons

At times, stressful and requires a great deal of patience dealing with demanding travelers or rude CBP officers. Hours are erratic as they can begin very early in the morning or end very late at night, and can vary between 10 hours/week and 40 hours/week depending on the flying season. Training (which often consists of watching outdated video cassettes) fails to prepare new employees for actual work situations. Uniforms are terribly ill-fitting and of cheap quality. Supervisors are unprofessional and rude both in and out of the workplace (in speech and in actions) and show unabashed favoritism. Employees also work under 2 suffocating layers of supervision: Swissport supervisors and airline supervisors, and there is often a lack of communication between them. Reprimands and disciplinary actions are often carried out in public with little discretion. There is little-to-no room to grow at this company and you could be in the same position with no salary increase for 4 years or more. Say goodbye to weekends and holidays as vacation and shift trade requests are extremely limited or sometimes outright not allowed. Lunch breaks are 30 minutes short, and employees are instructed to ask permission from supervisors to take restroom breaks. Parking is out of the employee's own pocket although some airlines will provide partial subsidy. The Human Resources office is not easily accessible and the staff there lacks common courtesy and are unprofessional towards fellow employees.

2.0
Oct 7, 2008
Recommend
CEO approval
Business Outlook

Pros

There really are no good reasons to work for Swissport, unless you like working around planes.

Cons

They overwork you and don't like to pay. There is a lot of favoritism in the company and it allows for some to get by without working as hard, leaving the other employees to pick up the slack. Management gives you a bunch of work without much help, so your left to do the heavy work without much help.

Viewing 82 - 84 of 3,180 Reviews

Glassdoor has 4,235 Swissport reviews submitted anonymously by Swissport employees. Read employee reviews and ratings on Glassdoor to decide if Swissport is right for you.