Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Swissport. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Swissport?

43% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (475) , Ramp Agent (360) , Customer Service Agent (144) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (69) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (52) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (35) , Duty Manager (27) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"Working with some great people and learning lots of new skills" ((in 155 reviews)); "Great colleagues to work with" ((in 65 reviews)); "I have great coworkers here" ((in 57 reviews)); "Training is good and the teacher is more than happy to help you to become a competent ground worker." ((in 46 reviews)); "Good work environment to work in" ((in 30 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 397 reviews)); "The pay is low and the amount of work is excessive" ((in 260 reviews)); "No benefits and we do the hard work" ((in 119 reviews)); "Salary is low for the work 3 am starts not so good" ((in 92 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 86 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

What are the top reviewed Swissport locations?

Chicago , Boston , Miami , New York , Houston , Dulles , Orlando , Las Vegas , Jamaica , San Francisco , Seattle , Atlanta , Los Angeles , Newark , Phoenix , SeaTac , Raleigh , Denver , Jf Kennedy Ap , Dallas , Fort Lauderdale , John F Kennedy Airport , Anchorage , Washington , Humble , Minneapolis , Sterling , South San Francisco , Fort Myers , Saint Paul

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Swissport

Swissport reviews

2.9

43% would recommend to a friend

(3,186 total reviews)

Warwick Brady

47% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Career opportunities

2.7

Culture & values

2.6

Work/Life balance

2.5

Senior management

2.5

Compensation and benefits

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,186 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 21, 2025

Great team

Cargo agent

Recommend

CEO approval

Business Outlook

Pros

Good team and work life balance

Cons

Nothing to change . Keep it on

5.0

Oct 21, 2025

Great teams and collaboration

Head of talent acquisition

Recommend

CEO approval

Business Outlook

Pros

Excellent collaboration across teams and regions, fostering a supportive and inclusive environment.

Cons

Because of the organisation’s size, some inconsistencies can occur across regions. However, there is strong progress underway to address this and drive greater standardisation going forward.

1.0

Oct 19, 2025

Toxic

Custimer service representative

Recommend

CEO approval

Business Outlook

Pros

None. Horrible supervisors and a company that doesn’t care about their employees

Cons

Everything. Pto sucks, hours suck, benefits suck

Viewing 130 - 132 of 3,186 Reviews

Jobs at Swissport

Cargo Warehouse Agent

IAD Operations Control Center Specialist

JFK Ramp Supervisor-Crew Chief