Jul 17, 2024
Swoon reviews
3.4
58% would recommend to a friend
Michelle Baker
62% approve of CEO
57% positive business outlook
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Swoon has an employee rating of 3.4 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swoon employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).
Reviews by job title
239 reviews
5.0
Jul 10, 2024
Recommend
CEO approval
Business Outlook
Pros
1. It's a good group of people who really care. So much about your job is who you work with. Swooners are among some of the best of the best. The team works hard, supports one another, the leadership team is strong and passionate and the company has fun together. This is a very unique dynamic and one that should not be taken for granted. 2. You can make really good money and make a nice life for yourself. The commission plan is the best I have seen in the biz. There are opportunities to grow and promote from within. 3. Hybrid schedule creates a nice work-life balance. You have the opportunity to work remotely more then half the week, and then be with your team in the office for part of the week too. This truly fosters collaboration and working with your team/leaders at Swoon. From a parent perspective, it also grants you the opportunity to be home part of the week. The balance is perfect for sanity and productivity. 4. The grass it not always greener. Quite a few people who have left Swoon have returned or have asked to return. Some of the negativity in the reviews is about the staffing industry- not exclusive to Swoon. Staffing is demanding, fast-paced and competitive. It's not for everyone. But those who excel in that environment will no doubt find success at Swoon.
Cons
1. Staffing is tough. There are tight timelines we need to deliver to and there are metrics that need to be achieved on a monthly basis. This is no different than other sales environments. You get out of it what you put in- and sometimes that puts people off.
2.0
May 29, 2024
Recommend
CEO approval
Business Outlook
Pros
• You get your own cell phone and laptop, so you can disconnect on the weekends (they do push weekend work/praise employees who work after hours, though it’s not required) • The moments that I was liked at this company felt really good • You can make some decent money • Good health insurance, good PTO (sometimes I felt guilted for using PTO, but not all the time) • Some people in this company are sweet and hard working - this was nice to see because I felt like this company does back up a lot of abrasive hard-working people because they’re “getting the job done,” but these other people have modeled for me personally that you can be kind and get the job done too • If you do like a hybrid model, the office has a nice layout and nice corporate interior design
Cons
I was confused with how I was treated during this position. This was tough for me, as I wanted to get along well with senior leadership but found myself micromanaged most of the time. I felt I was constantly walking on eggshells around them and didn’t know which version of them I’d get each day. Feeling like I was good enough was sparse, even though I was either at or ahead of my financial goals much of the time. There would be times where I would be ahead of my financials, meeting my weekly metrics, and senior leadership would be checking on me and asking about my activity every day, sometimes twice a day. Once, when I confronted a director about how I felt I was being treated, they avoided accountability and basically just said that was their personality. • Gradually increased job demands (which made it harder for employees to succeed), blamed employees for not keeping up, and then put them on performance improvement plans if they were not able to keep up with the new changes • Felt that managers started doing mostly the critiquing side of managing; calling out what needed to be better all the time. There were multiple great accomplishments I made that I felt were not treated with the same energy as my relatively small mistakes were • There were some calls I had with different people in leadership where I felt micromanaged and reprimanded to the point of noticing my hands shaking after the call • Lack of diversity: the majority of this company is white employees - I’m white and the lack of diversity felt unnerving • Communication in the workplace often took on an infantilizing tone, where it seemed that management addressed employees as if they lacked understanding. Rather than engaging in the necessary work to foster a genuinely positive work environment, it appeared that they relied on superficial gestures like smiling and laughing to mask underlying issues • During an all hands call, our president said something along the lines of that she “misses when we were so busy that recruiters were screaming for help.” I got where she was going with this, but hearing this felt like my distress was something to be championed for, which left me feeling quite uneasy
Viewing 31 - 33 of 239 Reviews
