Swoon reviews

3.4

58% would recommend to a friend

(239 total reviews)

Michelle Baker

62% approve of CEO

57% positive business outlook

Swoon has an employee rating of 3.4 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swoon employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

239 reviews
1.0
May 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote options, potential to make good money if you have industry experience.

Cons

Training is horrible, metrics are unattainable in this market environment, the resources they claim to have for new employees are not as supportive as they say, the new supervisors for some divisions are only out for themselves and get frustrated when you do not do things the way they would. Positive feedback is next to none. Even with great success, your commission is completely dependent upon the delivery team which is not always as accessible as one would think. The recruiters are overworked and picky about which job orders they want to focus on. the list goes on and on, I would rethink working for this company.

avatar
Swoon Response
5y
Thank you for providing your feedback, and we wish you the best in all your future endeavors. We appreciate you taking the time to share your experience, and would be happy to talk through the details so we can make appropriate corrections where needed, as some of the statements are completely contradictory. Please give us a call directly at 312-450-8700 x 1
1.0
Mar 29, 2021
Recommend
CEO approval
Business Outlook

Pros

- Training program is thorough - Medical benefits are good - Slighty above average base compensation - Employees and some management are happy to help when you have a question.

Cons

-Highly competitive environment - Micro-manager mentality - No work life balance!! Always pushing employees to work late evenings and weekends. Highlighting the employees that work weekends creating an environment where employees that can’t work weekends feel guilty. While many companies were giving employees self-care days in 2020, Swoon was advising employees to work longer hours to beat competition saying it was “imperative.” - No time to cook healthy meals or stay active. One manager tried to persuade her team a few times to work late saying she would buy them dinner. -Quantity versus quality mentality

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Swoon Response
5y
Thank you for your feedback, and we can relate to how difficult it can be to create work/life balance to ensure that goals are being met in both personal and professional lives. This is why Swoon has a flexible working environment, in which employees can create their schedules to ensure that they are meeting both responsibilities at the "office" and at home. There may be some weeks, if an individual is having difficulty meeting their work goals, that they are encouraged to put in some extra time in the evenings or over the weekend to ensure that they are meeting the objectives. Staffing is hard, even more so now - and we value and appreciate all our employees and the hard work they contribute each and every day.
5.0
Nov 23, 2014

Balance Between Culture and Career!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was drawn to working for Swoon because it offered a great culture, and a collective entrepreneurial spirit! That still stands true, as I am approaching my three year anniversary with the company. I am SO glad I was given the opportunity to join such a unique workplace! Swoon encourages their teams to develop true partnerships both with their clients and candidates. I'm excited to continue to grow with the company! If you are someone who is looking for a career with a company that rewards their employees for hard work, you should contact Swoon for information on open positions!

Cons

Staffing is a business built on relationships. Making yourself available for your clients and candidates at all hours is what sets us apart from our competitors. I value this dynamic as it is part of our brand. This requirement of the job is not for everyone, but those that manage these relationships well are very successful!

Viewing 46 - 48 of 239 Reviews

Glassdoor has 383 Swoon reviews submitted anonymously by Swoon employees. Read employee reviews and ratings on Glassdoor to decide if Swoon is right for you.