Swoon reviews

3.4

58% would recommend to a friend

(239 total reviews)

Michelle Baker

62% approve of CEO

57% positive business outlook

Swoon has an employee rating of 3.4 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swoon employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

239 reviews
5.0
Jan 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Truly a company that cares about your ideas and strengths. Upper management is open to having conversations and helping employees. You have a real voice here, and your ideas and input are taken seriously. Fast paced environment with the ability to continuously grow and develop. Highly motivated and intelligent coworkers.

Cons

Challenging, but incredibly rewarding. Be prepared to work and in turn they will give you all the tools, support and resources you need to succeed.

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Swoon Response
6y
Transparency is one of the many traits Swoon values! We all thrive on continuous open feedback, and love when our employees tell us what we are doing right, or if there are areas of improvement. Thank you for your feedback!
5.0
Jan 13, 2020
Recommend
CEO approval
Business Outlook

Pros

I have worked for Swoon for 1 year. This is the best company that I have ever worked for! Such great leadership, excellent training program, and great career advancement opportunities! Swoon is an awesome company to work for!

Cons

Swoon is a great company to work for!

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Swoon Response
6y
Thank you! We look forward to watching your career grow at Swoon!
1.0
Jan 12, 2020
Recommend
CEO approval
Business Outlook

Pros

**I didn’t come from the staffing industry** Let me start off by saying they really pull you in with all the perks. Causal dress, laid back work environment, training and friendly employees. Swoon when I was hired in summer of 2019 paid for all my benefits which was apart of my salary which not to mention was a pretty great base with the possibility to make great compensation checks.

Cons

What they don’t tell you when your hired is that the training is aggressive. Maybe at most 2 weeks long and once you learn it your out on your own. Do or die. This became apparent when I continued to struggle and be lost with no direction. I had a manager who was a first time manager. She was nice, very successful and well liked within the company but didn’t know how to manage at the time. They continued to tell me what I was doing wrong but then wouldn’t take the extra time to help me correct what was wrong. I got so far down the wrong direction I was “let go” after just 7 weeks of being hired. Basically thrown into it expecting to just know everything about staffing. It’s hours and hours on the phone. Calling hiring managers (the job of a major account manager) trying to set meetings. Was never fully taught how to accomplish. Was always was told “we shouldn’t be calling these people, but we’re going to anyway.” Which was a red flag to me but it must work for some. The open office environment can be loud at times but they do have some smaller rooms for a more quiet place to work.

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Swoon Response
6y
Thank you for your feedback. Our industry is tough, and we demand top performance from our team members. We ensure that this is made very clear during the hiring process and provide continuous real time feedback regarding expectations and performance. Feedback is a two-way street, and we appreciate when our employees share what we do right, and where we can improve; as nobody is perfect. However, I was personally present in several catch-ups between yourself, your lead, and the sales director. The challenges you were facing were discussed, a game plan for 1:1 training with several senior team members was set, tools & resources were presented, and meetings were set with myself to ensure you felt supported and knew Swoon was committed to your success. Our industry can be extremely challenging; and requires innovation, perseverance, and determination. However, the reward when finding success is great – especially when you find someone their dream job and fill a complex role for one of our clients.
Viewing 154 - 156 of 239 Reviews

Glassdoor has 383 Swoon reviews submitted anonymously by Swoon employees. Read employee reviews and ratings on Glassdoor to decide if Swoon is right for you.