Symetra reviews

4.0

71% would recommend to a friend

(484 total reviews)

Margaret Meister

86% approve of CEO

79% positive business outlook

Symetra has an employee rating of 4.0 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

484 reviews
1.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, insurance, 401k, paid time off

Cons

Expectations not aligned with compensation, chronically short handed, poorly organized, no autonomy

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Symetra Response
10mo
From Dave Kryzanski, Service & Operations VP: I appreciate your positive comments about our remote-work environment, benefits and paid time away. I am sorry to see that your day-to-day experience isn’t as positive. Our customer service roles can be some of the most challenging in the company, but we also work hard to ensure market-competitive pay and staffing to meet the needs of the business. In fact we just welcomed another new hire group.
5.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to work on projects

Cons

Highly regulated environment and teams have minimum amount of developers

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Symetra Response
10mo
From Jack Wood, SVP Engineering: I love reading five star reviews from our engineers! We are working on some great projects and our teams are continuing to grow, to meet the needs of the business.
5.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture Leadership On-boarding Commitment to Customer and Employee

Cons

Technology is a bit outdated, but IT teams working to improve

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Symetra Response
10mo
From Chantel Balkovetz, COO: Thank you for your positive review, especially about our culture and feeling like your voice matters. We’re continuing to invest in technology and digital capabilities, improving the experience for customers and employees..
Viewing 22 - 24 of 484 Reviews

Glassdoor has 558 Symetra reviews submitted anonymously by Symetra employees. Read employee reviews and ratings on Glassdoor to decide if Symetra is right for you.