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      Synchrony

      Engaged Employer

      Synchrony reviews

      4.1

      79% would recommend to a friend

      (2,548 total reviews)
      avatar

      Brian Doubles

      91% approve of CEO

      76% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      4.0

      Compensation and benefits

      3.8

      Senior management

      3.7

      Career opportunities

      Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,548 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Nov 20, 2014

      Dishonest and Deceptive

      Client services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There really aren't any good reasons to work here other than having a job

      Cons

      Terrible leadership, they do not adhere to their own values, poor compensation.

      3.0
      Nov 18, 2014

      Decent job

      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The co-workers and supervisors were amazing and easy to get along with, good job to gain experience and as long as you show up for work and try to do your job to the best of your ability, you'll be fine. Benefits are a nice bonus.

      Cons

      Low pay for the job, hard to get the bonus each month. If you're not a "favorite" your job is not secure and no one will help you. HR is very unprofessional and uncaring. Management states they have an open-door policy, but general if you have an issue with something or someone, you're on your own. They do not communicate well when it comes to new policies.

      4.0
      Nov 15, 2014

      Success with Synchrony Financial

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Clear and positive communication exists between each layer of management and subordinates as well as with clients and customers. Everyone I've interacted with thus far has been very encouraging about my new position with the company. The benefits offered to new hires are also wonderful

      Cons

      As a relatively new employee, I haven't yet experienced cons with the company. I've heard a few coworkers mention wishing there was a café on site. As with most call centers, tight attendance guidelines make it more likely that workers will come to work sick. That 'con' is prevalent with any work position that requires good attendance, though.

      Viewing 2536 - 2538 of 2,548 Reviews
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      ReviewsSynchrony reviews

      Glassdoor has 2,847 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.