T-Mobile Customer Service Associate Expert reviews

3.7

66% would recommend to a friend

(3,058 total reviews)
avatar

Srini Gopalan

38% approve of CEO

47% positive business outlook

Customer Service Associate, Expert employees have rated T-Mobile with 3.7 out of 5 stars, based on 3,058 company reviews on Glassdoor. This indicates that most Customer Service Associate, Expert professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Customer Service Associate, Expert professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Jun 29, 2017

Technical Expert

Recommend
CEO approval
Business Outlook

Pros

Pretty decent pay, they don't intrude into your personal life until you get to a supervisory position, awesome facilities, they go to a lot of trouble to try to make you feel inspired

Cons

Under all the positive messages, management is very numbers-oriented. This can lead to situations where an awful supervisor is allowed to get away with making employees miserable because they've taken credit for positive team results. I've seen it several times.

Viewing 3058 - 3058 of 3,058 Reviews

Glassdoor has 24,595 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.