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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,199 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      23K reviews
      5.0
      Nov 7, 2011

      T-Mobile has been an awesome place to learn, and develop professionally, and personally.

      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Pay Co-workers are great. The work is challenging, and one feels accomplished at the end of each day.

      Cons

      Ever changing rules and regulations. Different departments are VERY disorganized and outsourced labor makes it difficult to communicate with overseas employees, (language barriers and cultural differences).

      3.0
      Nov 4, 2011

      Great while it lasted

      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits met great co-workers Great Hours Most holidays off

      Cons

      Too many changes within the company without proper notice to employees Company began not to care about employees as much as they advertised after ATT Merger possibilities Senior management began to only look at you as a number, aND NOT A REP ANYMORE

      4.0
      Nov 3, 2011

      So much potential... So little time left

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      T Mobile is a place with so little structure and governance, it's really up to you as an employee to seize any opportunity. A strong performer can create a position here. IT is very central to business success, and largely recognized as a player in the outcome. It's a fun culture, with great people, good pay, and nice location. T Mobile has a very entrepenurial spirit and innovative products... They keep secrets so well, that they forget to tell customers about the product...

      Cons

      Executive leadership has largely been incompetent for the last 7or 8 years... The cross department politics and inconsistecies have crippled the company and force disfunction. T Mobile solves business problems by throwing bodies at the situation, creating unsustainable process. Leadership decisions are driven by hunch and gut assumption (and manufactured data), rather than measurable metrics. The recent shift to German leadership appears to have only been for show and positioning T Mobile for purchase. It really runs as 5 separate companies with conflicting priorities and poor communication.

      Viewing 22531 - 22533 of 23,199 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,583 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.