T-Mobile reviews

3.6

62% would recommend to a friend

(23,191 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
3.0
May 25, 2011
Recommend
CEO approval
Business Outlook

Pros

It's easy money. A slightly above average sales rep can easily make $40,000+ per year. If you really apply yourself you can make 50,000+ in a medium volume store, and 65,000+ in a high volume store. Benefits are great with health, dental, vision, child care reimbursement, educational reimbursement, 401k, and life insurance packages.

Cons

Job gets redundant and it's easy to get burnt out if you let the redundancy get to you. it's also a very confusing industry for customers. Part of the redundancy is trying to explain how the industry works to a customer (IE: Their upgrade eligibility, activation and upgrade fees, what is/ isn't covered by their warranty, etc.) It's not the best place to grow professionally. What once used to have a small company "family' feel to it has turned in to the typical micromanaging corporation. They seem to be more interested in knowing that you will do what they say instead of what makes the most business sense. The only way to get promoted is to not have your own opinion about anything, and agree with everything corporate says. Usually the person with the brownest nose wins the promotion. I've seen really cool people turn into people you can't stand being around once they've been promoted because they are trained to micro manage and focus on things that do not drive business or increase the bottom line. I attribute this directly to why this company is failing and is dire straights to sell to one of it's biggest competitors.

3.0
May 25, 2011
Recommend
CEO approval
Business Outlook

Pros

flexible scheduling and can make good money while going to school. You learn a lot and have control over your money.

Cons

Retai hours and holidays, customers do treat you like crap sometimes and you have to be very assertive with people.

2.0
May 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Tuition Reimbursement Employee Phone Plan Vision Insurance Dental Insurance Health Insurance

Cons

Begging Deceitful Sales Representative Terrible Coverage

Viewing 22645 - 22647 of 23,191 Reviews

Glassdoor has 24,573 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.