T-Mobile reviews

3.6

62% would recommend to a friend

(23,175 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
3.0
May 27, 2011
Recommend
CEO approval
Business Outlook

Pros

Wireless experience is always helpful for the industry. It is a J.D. Powers and Associates leader in customer experience.

Cons

Hiring in Enterprise IT became non-diverse as major contractor only hired from specific ethnic group 90% of the time. They were good people but overall results appeared partial.

3.0
May 19, 2011

It's an OK place to work in retail sales.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits. decent discounts on phones a lot of contests and prizes to be won. good place to perform and get noticed by managers

Cons

commission structure needs to change coverage needs a lot of improvements needs more national business customers. needs better management structure and training call centers needs more improvements and less out sourcing.

Viewing 23038 - 23040 of 23,175 Reviews

Glassdoor has 24,555 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.