No holiday time off which is discouraging as the majority of associates hail from out-of-state. It's hard to leave to have the "family time" which they say they so value for their associates when you get the "day-of" off and have to win a lottery to get any other time off around holidays. It's also frustrating to be asked to work "voluntary" overtime on weekends and company holidays--which is the same as it was before only they coin it as voluntary and not mandatory for HR purposes. However, it's the same thing and you're screwed over if you don't do the time. It's impossible to have a life outside of work when 95% of those you work with have doctor's notes for no overtime due to stress leaving you and four or five others to do the work of 15+. Management is oblivious to those who do a good job and work hard. They promote friends and "yes" people regardless of their performance. They pull from other unrelated departments to fill management positions which leaves the associates knowing more than the people who are supposed to be guiding them. Mismanagement leads to most of the overtime. HR can receive numerous complaints from any number of associates regarding inappropriate behavior of a supervisor, yet nothing is ever done, management sweeps it under the rug, and the response upon exit interviews for those who cannot take it any longer is "yes, we have heard that a lot." Pay is subjective and there's no rhyme or reason why one person is considered a solid performer and another inconsistent when they have the same numbers. Although, too much emphasis is placed on this set of numbers. There's no flexibility and if you have kids that need picked up at daycare by 6, you better be sure they are carrying cash so they can take a cab home...because you sure as heck are not going to get approval to leave before then if there's still work to be done (even though you've been busting your butt all day and it's the fault of mismanagement).
