Is TDS Telecommunications a good company to work for?

TDS Telecommunications has an overall rating of 3.4 out of 5, based on over 553 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 56% of employees would recommend working at TDS Telecommunications to a friend and 42% have a positive outlook for the business. The best reviews about TDS Telecommunications have been left by employees working as Intern , Field Service Technician and Network Specialist .

Does TDS Telecommunications pay their employees well?

According to anonymously submitted Glassdoor reviews, TDS Telecommunications employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TDS Telecommunications. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at TDS Telecommunications?

56% of TDS Telecommunications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TDS Telecommunications 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TDS Telecommunications?

Network Specialist (21) , Field Service Technician (19) , Intern (19) , Account Executive (9) , Sales (9) , Associate Manager (8) , Direct Sales Representative (8) , FST Network (8) , Account Manager (6) , Broadband Technician (6) , Manager (6) , Sales Associate (6) , Sales Representative (6) , Software Engineer (6) , Software Engineer II (6)

What are the pros of working at TDS Telecommunications according to real employee reviews?

"Good benefits and very flexible during COVID." ((in 78 reviews)); "Great people in the marketing department and I really like the CEO." ((in 44 reviews)); "Pay was good." ((in 28 reviews)); "Good work life Balance (depends on manager)" ((in 25 reviews)); "Friendly coworkers and remote work" ((in 23 reviews))

What are the cons of working at TDS Telecommunications according to real employee reviews?

"The employee's are blamed for poor management and expectation setting versus coaching the manager." ((in 26 reviews)); "going training could be worked on" ((in 12 reviews)); "Once above the local level, upper management seems completely clueless about how the job is actually done." ((in 12 reviews)); "As soon as Ted Carlson passed away, the current leadership team that replaced him began to cut out everything that made the company successful." ((in 8 reviews)); "Managers also won’t come out." ((in 8 reviews))

What are employees saying about TDS Telecommunications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TDS Telecommunications layoffs and their outlook for job security at TDS Telecommunications in 2026.

What are the top reviewed TDS Telecommunications locations?

Madison , Knoxville , Bend , Middleton , Appleton , Milwaukee , Vernon Hills , Minneapolis , Saint Marys , Saint George , Nashville , Spokane , Madison , Wisconsin Rapids , Stevens Point , Ruidoso , Charlotte , Mooresville , Mount Juliet , Whitestown , Nelson , Boise , Caldwell , Meridian , Saint Louis , Green Bay , Waunakee , Wisconsin Dells , Vesper , New Berlin

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TDS Telecommunications

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TDS Telecommunications reviews

3.4

56% would recommend to a friend

(479 total reviews)

Ken Dixon

56% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

TDS Telecommunications has an employee rating of 3.4 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TDS Telecommunications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

479 reviews

3.0

Nov 9, 2020

Good company to work for but a bad position

Technical support advisor

Recommend

CEO approval

Business Outlook

Pros

Management was very good and supportive, opportunities for growth.

Cons

The position itself is very stressful and you get yelled at a lot by upset customers. You keeping your job depends on your ability to hit several conflicting metrics for example things like they want you to spend as little time on each call as possible but also provide excellent customer service and fix the problem without them calling back. I would imagine this is standard call center bs and I don't really care for it.

5.0

Nov 1, 2018

Plan to work here long term

Network specialist

Recommend

CEO approval

Business Outlook

Pros

Enjoy my job, coworkers, atmosphere, etc. My team is great, all good people that are easy to work with and very supportive. My boss is great too. I feel challenged and supported in my job which helps me grow and learn. I'm very happy with the benefits package which is better than any previous job I've had. Pay is fair.

Cons

Pay could be better, but the benefits make up for it.

1.0

Oct 19, 2018

Complete lack of fairness and equity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay and time off policy

Cons

Used to be a great place to work, but recent changes in leadership have left much to be desired. From lack of downward communication, obvious favoritism and slanted interview practices meant to give jobs not to the most qualified candidate but whoever the hiring manager likes the best or whoever will be their "yes" man, to pay inequity for some women in leadership roles, TDS has degraded into a place I no longer wanted to share my talent with. They focus all their energy on making managers push out their bottom 10% of employees to gain efficiency but overlook what their top performers are doing in the process.

TDS Telecommunications Response

Thank you for feedback on your experience at TDS Telecom. As an organization, we pride ourselves on our reputation of integrity and conducting business in accordance with the highest ethical standards. We value people of different backgrounds, life experiences, and beliefs, and treat all individuals, both men and women, fairly and equally in the workplace. We strongly encourage employees to speak up to their leader or a member of the Human Resources team if they observe behaviors that are inconsistent with these core values.

Viewing 100 - 102 of 479 Reviews

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Good company to work for but a bad position

Plan to work here long term

Complete lack of fairness and equity

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