TEAM Wireless reviews

3.9

73% would recommend to a friend

(85 total reviews)

Brian Boucher

74% approve of CEO

72% positive business outlook

TEAM Wireless has an employee rating of 3.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TEAM Wireless employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

85 reviews
2.0
Apr 7, 2023

Mostly Easy Job

Recommend
CEO approval
Business Outlook

Pros

Fairly easy job...if you're up to date on newer devices. It's a lot of fun interacting with the customers and helping them with their bill or choosing a new device. Some locations you will make great money, smaller and more rural locations, not so much.

Cons

If you are a critical thinker, this is not the job for you. They are only looking for "company people" or "yes-men/women". They consistently change metrics and expectations without due compensation. They will promote younger people who are easy to manipulate and control. Some locations you will only make the hourly rate. This is a multi-million dollar company with a base pay of $13/hour. The KPI's and metrics are all but impossible to hit when you're in a smaller location.

2.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers are amazing and a great time.

Cons

Constant chargebacks, the company didn’t like our for you, the higher ups suck, clientele aren’t the brightest people majority of the time. Anything you make in commission prepare to lose it 2-3 months later in aggressive chargebacks.

4.0
Jan 27, 2023

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customer service skills and interaction with people

Cons

Complex sales with selling phones and accessories to hit stats required with job

Viewing 43 - 45 of 85 Reviews

Glassdoor has 85 TEAM Wireless reviews submitted anonymously by TEAM Wireless employees. Read employee reviews and ratings on Glassdoor to decide if TEAM Wireless is right for you.