TIAA reviews

3.6

63% would recommend to a friend

(4,031 total reviews)

Thasunda Brown Duckett

53% approve of CEO

52% positive business outlook

TIAA has an employee rating of 3.6 out of 5 stars, based on 4,031 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jun 13, 2015
Recommend
CEO approval
Business Outlook

Pros

They do pay well and offer decent benefits. They are laid back and it's more of a relaxed environment. They try to care about their people but lack the follow through.

Cons

On boarding was awful. Recruiters reach out to you but never return phone calls or answer questions you may have. They say they have an open door policy but still lack communication. Training is drawn out and boring and their systems aren't easy to work with. They try to spend time teaching you different ways to locate answers but keep changing systems and procedures. Made for the slow learners. Not a lot of room for growth. Looking for a position to pay well but not go any further with out kissing butt. This is the place.

4.0
Jun 13, 2015

Senior Manager

Recommend
CEO approval
Business Outlook

Pros

Flexible work arrangements (work from home). Intelligent and committed colleagues. A company that is true to its mission and values - not just lip service. Believes in doing the right thing. An example of how a company a company can be highly successful without sacrificing ethics.

Cons

See advice to management.

1.0
Jun 9, 2015

Place to go for your career to die, if you're lucky

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pension package work from home old folks (who been here forever)

Cons

As it goes with every big company, it really all comes to your department, your team, and your manager, so let me break each one down... Strike 1 - Department: My dept is fairly new. It's getting more recognition, but still new. Because it's trying to make a name for itself, often times that means other departments feel threatened so you start to have this mean-girl culture where the claws come out, esp. when you do what 2 other departments also do but your claim is that you're best at what you do. Strike 2 - Team: Most of the team members were old colleagues and knew each other from a previous positions. So they're kinda chummy... but not really. On the surface, everyone is polite but when the doors close, the mask comes off. Internally each group is confused what they're responsible for.. and passive aggressively fight among themselves on who did what, who owns what, who calls what shots (You start to think if there are hidden cameras and if it is soon to be aired on Bravo). Sure you have pockets of normal and nice but those are rare (and won't make for good TV). Strike 3: Manager aka M.F.H aka Manager From Hell Oh boy, where do I start?!? By the time I resigned, I was the last man standing, the lone wolf. Now, one would deduce that if a manager can't hold on to any direct reports, there must be something wrong with the manager. Right? right!?!? How can a manager announce to the whole team that you realized one of your new hires was a mistake on his first day when he didn't answer a question to your satisfaction? That question should have been asked during the interview!! Ok.... I digress. To sum, MFH is an insecure, manipulative, power-tripping, overbearing control freak. So after 3 strikes, it's time to get out!! It took me a little over a year to realize how bad this place is. I finally left after 2 years, but it really was 2 years too long. My advice to others is to join at your own risk. Everyone is doing to have a different experience and its largely dependent on the above factors (obviously).

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Glassdoor has 4,428 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.