TIAA reviews

3.6

63% would recommend to a friend

(4,031 total reviews)

Thasunda Brown Duckett

53% approve of CEO

52% positive business outlook

TIAA has an employee rating of 3.6 out of 5 stars, based on 4,031 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jun 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great location. If you get a position that lets you work from home, that one day is awesome. The actual clients you service are awesome. They will keep you honest and wanting to do your best.

Cons

Culture is micro-managed, fear based and in total chaos. Lied to constantly regarding training , and overall guidance. A new position means no training,no tools to do your job. Any suggestion of better ways to do your job is met with criticism, a trouble maker. Gate keepers are always hard to remove, and it is no different here. The people who have lasted are bitter ,and just waiting for retirement. Completely sad.

4.0
Jun 6, 2015
Recommend
CEO approval
Business Outlook

Pros

* The corporate culture is very strong -- people are proud to work here, believe in the mission * Very talented colleagues,much more intellectual and less alpha-male dominated than other financial services organizations * Quickly evolving means lots of opportunities to contribute * Very flexible work arrangements * Outstanding benefits, especially retirement plans * Collaborative, friendly environment * Strong commitment to diversity * Premium on work-life balance

Cons

* HR here is a nightmare and that seems to be a fact of life. They are constantly requiring managers to jump through hoops for very basic things, getting new staff on board is a real challenge when you have to work through their bureaucratic processes,there is constant pressure to rein in bonuses and salaries and HR seems obtuse to the realities of the market (and if I am forced to reduce salaries/bonuses to meet revenue targets I will lose some fantastic employees to our competitors). And HR seems completely dense to what the market really would reward, especially in corporate functions * The bureaucracy here for employees can be really grating. Not sure if anyone is trying to cut through the red tape but it's everywhere and enormously frustrating, slows me down all the time in my job. * For the largest owner of commercial real estate in the US, the office space is not attractive. It's embarrassing actually, HQ looks like a government office building (ugly carpets and furniture), not a Fortune 100 financial services company. And they are always pushing people to work from home (getting a desk in NY is a huge challenge for instance).

3.0
Jun 3, 2015

Stable and quiet

Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and variable comp, good benefits, flexibility to work from home

Cons

Not a young environment, just now starting to develop robust career development programs whereas other firms have had these for years

Viewing 3553 - 3555 of 4,031 Reviews

Glassdoor has 4,428 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.