TIAA reviews

3.7

65% would recommend to a friend

(4,019 total reviews)

Thasunda Brown Duckett

55% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Jul 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits are top notch with pension contributions almost unheard of in today's climate. Not too stressful for a call center because of the strength and reputation of the company...sells itself. Moral is fairly good with up's and down typical of any company.

Cons

Glued to the phone; management can be completely clueless and out of touch.

2.0
Jul 4, 2012
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits were good. The option to telecommute. Getting out of there was the best thing that ever happened to me in my career. Required to write unnecessary documentation but needless to say, I came out on top for having to do so. Took what I learned to help other companies. So, I want to give a big thanks to the person who actually helped me and thought they were hurting me.

Cons

- Managers do not listen to their team members - Team leads can yell and scream at Team members and Business users and Managers do nothing about it. - Lots of backstabbing of others, very two faced atmosphere. - Had to learn new applications with no training. - Cursing and yelling is common place for Team leaders - The outsourced consultants were treated poorly - Overall, the worse place I have ever been employed in my 20 years of IT.

2.0
Jul 2, 2012
Recommend
CEO approval
Business Outlook

Pros

The line employees really care about the values of the company and work extraordinarily hard. Having been a monopoly for 75 years of its existence gives TIAA financial stability that few other companies can offer.

Cons

The management is generally self-serving and focused upon self-preservation. The Board at TIAA is way too involved in the business. Definitely look into that aspect of this employer before accepting a job, The Boards is made up at least 50% of academics who know nothing about running a business. Rather, they make decisions based upon social norming. Meaning that at TIAA they would rather hire/promote a person based upon their race than performance. I have personally heard senior leadership state they want to bend EEO laws so they can avoid hiring White males.

Viewing 3814 - 3816 of 4,019 Reviews

Glassdoor has 4,415 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.