Is TIAA a good company to work for?

TIAA has an overall rating of 3.7 out of 5, based on over 4,414 reviews left anonymously by employees. This rating has been stable over the past 12 months. 65% of employees would recommend working at TIAA to a friend and 53% have a positive outlook for the business. The best reviews about TIAA have been left by employees working as Technology Intern , Intern and Internal Auditor .

Does TIAA pay their employees well?

According to anonymously submitted Glassdoor reviews, TIAA employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at TIAA. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TIAA?

65% of TIAA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TIAA 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TIAA?

Analyst (194) , Associate (178) , Wealth Management Advisor (132) , Financial Consultant (128) , Director (123) , Financial Services Consultant (76) , Senior Associate (67) , Software Developer (62) , Manager (61) , Intern (49) , Senior Analyst (43) , Business Analyst (42) , Senior Software Engineer (40) , Managing Director (36) , Software Engineer (35)

What are the pros of working at TIAA according to real employee reviews?

"Great benefits; pension and 401k" ((in 622 reviews)); "Good Work Life Balance and policies" ((in 366 reviews)); "The people here are great and it's rewarding to help where it is needed if they need you." ((in 236 reviews)); "The company does have a great culture (particularly at the Denver office where I worked)." ((in 227 reviews)); "Very good and good pay" ((in 206 reviews))

What are the cons of working at TIAA according to real employee reviews?

"The technology side of the business does not allow qualified and experienced American minorities to advance into senior leadership roles." ((in 81 reviews)); "Frequent budget issues and layoffs" ((in 50 reviews)); "Poor upper management." ((in 49 reviews)); "Senior management is awful makes terrible business decisions." ((in 49 reviews)); "old technologies being used" ((in 37 reviews))

What are employees saying about TIAA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TIAA layoffs and their outlook for job security at TIAA in 2026.

What are the top reviewed TIAA locations?

Charlotte , New York , Denver , Lewisville , Frisco , Dallas , Boston , Chicago , Iselin , Jacksonville , Washington , Philadelphia , Los Angeles , San Francisco , Atlanta , Waltham , Edison , Pittsburgh , Seattle , Princeton , Salt Lake City , Omaha , Austin , Pasadena , Hackensack , Newark , Saint Louis , Ithaca , Durham , Raleigh

TIAA reviews

3.7

65% would recommend to a friend

(4,018 total reviews)

Thasunda Brown Duckett

54% approve of CEO

53% positive business outlook

Ratings by demographic groups

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TIAA has an employee rating of 3.7 out of 5 stars, based on 4,018 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews

1.0

Aug 26, 2010

Wow we actually have been around close to 100 years?

Client services representative

Recommend

CEO approval

Business Outlook

Pros

Great, hard working co-workers that will go the extra mile, great campus

Cons

- 20 year old technology -True Beta testing prior to new tech/process implementations -lack of true leadership ability with lower management -Career growth -No connection between units. -Lack of true diversity across business units -Compensation -No evaluation process of talent -Lack of effective training -Frequency of new process/technology -Too many "Grey areas" in SOP's

5.0

Aug 25, 2010

Only 1 month so far

Senior it engineer

Recommend

CEO approval

Business Outlook

Pros

I just started fulltime here after consulting for about 4 months. The company is big in some ways, small it others. The compensation is very good and I hear that the bonuses are great. The retirement benefits are outstanding; for my age bracket they are putting 12% of my salary away into a pension. Job flexibility is huge. Because of the 'small shop' mindset many people don't seem to work that hard so the bar is set low. Combine this with the big push on working from home and you can have a pretty flexible lifestyle. Many genuinely nice people, beautiful campus (Charlotte) and proving financial services to education and research.

Cons

Because it is run like a small shop in many ways there are many processes either broken or completely missing this can be frustrating. Things move slowly. Because so many people are so laid back relying on others can be a problem. I have heard that upward mobility is limited but I haven't been here long enough to see this for myself.

3.0

Aug 10, 2010

Honest and hardworking staff of employees - Not the best place to work if you're particularly ambitious.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, salary, and the company's mission. Honest and hardworking staff of employees.

Cons

Internal communication is beyond abysmal, this company has a serious "silo" mentality. Managers, employees and entire departments spend an inordinate amount of time covering themselves. Managers seem clueless about what's happening at the ground level. Lower level management seems fixated on hitting their "numbers" and provide very little (if any) direction. No empowerment: You will be held personally accountable for things which you have absolutely no control over. Politics trumps competence in a way that will sink this company if it tries to compete outside of its core business I'm afraid.

Viewing 3925 - 3927 of 4,018 Reviews

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Administrative Assistant

Administrative Assistant

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CW - Digital Product Owner

TIAA

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Wow we actually have been around close to 100 years?

Only 1 month so far

Honest and hardworking staff of employees - Not the best place to work if you're particularly ambitious.

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