TJ Maxx reviews

3.4

54% would recommend to a friend

(10,003 total reviews)
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Ernie Herrman

48% approve of CEO

44% positive business outlook

TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 10,003 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jan 28, 2013

Good Customer Experience

Recommend
CEO approval
Business Outlook

Pros

Working at T.J. Maxx you get very diverse customers, and because T.J. Maxx is so big you gain more experience in different departments. A lot of situations happen to build your "STAR" behavioral experiences.

Cons

Sometimes management felt unprofessional, they didn't know how to deal with the situation as well. Policies kept changing so management felt unorganized.

3.0
Jan 24, 2013
Recommend
CEO approval
Business Outlook

Pros

You get to see merchandise as it comes out if you are interested in shopping. Some regular customers are very friendly. Employees are like family with each other.

Cons

All managers run things differently and there is no continuity between them. This statement is true for all aspects of the store from dress code enforcement to return policies.

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Glassdoor has 10,228 TJ Maxx reviews submitted anonymously by TJ Maxx employees. Read employee reviews and ratings on Glassdoor to decide if TJ Maxx is right for you.