Does TLCx pay their employees well?

According to anonymously submitted Glassdoor reviews, TLCx employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at TLCx. This rating has been stable over the past 12 months.

How satisfied are employees working at TLCx?

56% of TLCx employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLCx 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TLCx?

Customer Service Representative (32) , Sales Representative (9) , Supervisor (8) , Sales Associate (7) , Agent (5) , Customer Service Representative (CSR) (5) , Customer Service Agent (4) , Call Center Agent (3) , Call Center Representative (3) , Hiring Manager (3) , Recruiter (3) , Sales Agent (3) , Telemarketer (3) , Customer Service (2) , Customer Service Associate (2)

What are the pros of working at TLCx according to real employee reviews?

"The people at TLC are great" ((in 9 reviews)); "Bonus can be good" ((in 8 reviews)); "great management team and coworkers" ((in 7 reviews)); "Hours are flexible they will work around your hours if needed and you can accure pto for days needed off." ((in 7 reviews)); "Good work environment, awesome managers and good pay" ((in 4 reviews))

What are the cons of working at TLCx according to real employee reviews?

"Low pay for salaried employees for their workload." ((in 10 reviews)); "Management team displays extreme favoritism in terms of promoting and price drawing." ((in 5 reviews)); "The "upper management" doesn't care about the employees." ((in 4 reviews)); "Wound up with a clingy lowkey stalker that was part of my motivation to leave, manager didn't listen to my concerns when I asked about transferring to another campaign/told me I'd have to wait two months (outbound wasn't sitting well w/me and I wanted to get away from the creeper), stressful work environment, sometimes mandatory overtime, bad benefits and paid time off." ((in 4 reviews)); "bad training (mostly)" ((in 3 reviews))

What are employees saying about TLCx layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TLCx layoffs and their outlook for job security at TLCx in 2026.

What are the top reviewed TLCx locations?

Cedar Rapids , El Paso , Keokuk , Coralville , Americus , Las Cruces , Marshalltown , Ottumwa , Alamogordo , Fort Madison , Atlanta , Irvington , Union , Quincy , Racine , Lansing , Cedar Rapids , Anthony , Charlotte , Riverview , Boston , Rossville

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TLCx

TLCx reviews

3.3

56% would recommend to a friend

(204 total reviews)

Tom Cardella

60% approve of CEO

38% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.2

Career opportunities

3.1

Compensation and benefits

3.0

Culture & values

2.9

Senior management

TLCx has an employee rating of 3.3 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TLCx employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

204 reviews

3.0

Feb 23, 2025

Had a time adjusting in beginning

Data entry

Recommend

CEO approval

Business Outlook

Pros

Nice space... adjust well there

Cons

Mixed up communicating with others

2.0

Feb 19, 2025

Great steping stone

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Great stepping stone for something more permanent

Cons

Didn’t offer Medical dental nor vision insurance

3.0

Jan 29, 2025

No complaints with the HR department

Operations agent

Recommend

CEO approval

Business Outlook

Pros

bonuses, pay on time, flexibility of schedule

Cons

demanding and consuming, pays you per hour if you work as call center floor agent

Viewing 7 - 9 of 204 Reviews

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TLCx reviews FAQs

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TLCx

TLCx reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Had a time adjusting in beginning

Great steping stone

No complaints with the HR department

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