TLCx reviews

Extreme favoritism is rampant. Supervisors get their friends hired. The friends get promoted to "solutions" positions within weeks, then waste time, play on the internet (they have access most others don't) and generally do nothing while the email sales of the less favored workers are filtered off and sent to the super's friends. The friends then make thousands of dollars in sales everyday while hardly making a single call. They read and wander around chatting with their friends, while the rest of us are driven and harassed to make huge numbers of calls everyday to make up for the idle. Extreme attendance policy: one minute late and you lose $100 that week-or even your job like I did. You are fired (if you're not one of the favored) for three missed days over a three month period-no matter what the cause. Very insecure place to work. Promotion is on the basis of who parties with whom. Loud, and incredibly inappropriate conversations (example:"I'd like to beat her over the head with a bottle until it breaks and then shove the broken end in her mouth") are rampant.

-Although Tom cares about the employees, few other management takes the time to talk and/or fix problems in the center -The promotions are completely dependent on the how much the person sucks up to management, or if they are good at making themselves look good. NOT based on performance at all. -Expectations of your job performance change daily, so you never know EXACTLY what they want you to do. One day it is making a certain amount of dials, the next day it is how long they want your talk time to be. Either way, you never know how to completely satisfy your supervisors or the clients.