TLCx reviews

3.3

56% would recommend to a friend

(204 total reviews)
avatar

Tom Cardella

60% approve of CEO

38% positive business outlook

TLCx has an employee rating of 3.3 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TLCx employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

204 reviews
1.0
Feb 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Hire anyone just to fill positions. Unless severe felonies. Are felonies ok for management?

Cons

Bonus plans and hours can change quickly. Center Managers can yell the f-bomb at you down the halls. Facility is dirty and chairs are broke down.

1.0
Feb 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Clean, newer building Friendly co-workers Plenty of room for upward growth (meaning enormous turnover rate!) You can wear jeans to work No drug tests for certain contracts!

Cons

Terrible pay. Base + Attendance bonus is less than most companies pay! Ex employees say frequent verbal and physical fighting on the call center floor. If you are a few minutes late, you lose $100 for the week in lost attendance bonus There is NO MEDICAL coverage for full-time people. You are told to buy it from exchanges If you swear once on the call center floor, you are fired. Attendance policy is very confusing and "blurry" Employees are cautioned to be careful not to talk to clients about sensitive things (seriously, do you think clients don't read these reviews?) Clock in break room is way off all the time - could cause you to miss attendance bonus!

3.0
Dec 15, 2013
Recommend
CEO approval
Business Outlook

Pros

They pay well ($7.25 base, but if you show up to work on-time every week you can earn $10.75 an hour and $11.25 an hour if you work until midnight or later.)

Cons

Some of the services they sell seem a little sketchy. Also, the work is very routine and your voice can become sore from talking so much.

Viewing 193 - 195 of 204 Reviews

Glassdoor has 214 TLCx reviews submitted anonymously by TLCx employees. Read employee reviews and ratings on Glassdoor to decide if TLCx is right for you.