Does TLCx pay their employees well?

According to anonymously submitted Glassdoor reviews, TLCx employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at TLCx. This rating has been stable over the past 12 months.

How satisfied are employees working at TLCx?

56% of TLCx employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLCx 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TLCx?

Customer Service Representative (32) , Sales Representative (9) , Supervisor (8) , Sales Associate (7) , Agent (5) , Customer Service Representative (CSR) (5) , Customer Service Agent (4) , Call Center Agent (3) , Call Center Representative (3) , Hiring Manager (3) , Recruiter (3) , Sales Agent (3) , Telemarketer (3) , Customer Service (2) , Customer Service Associate (2)

What are the pros of working at TLCx according to real employee reviews?

"The people at TLC are great" ((in 11 reviews)); "Hours are flexible they will work around your hours if needed and you can accure pto for days needed off." ((in 7 reviews)); "Bonus can be good" ((in 6 reviews)); "Your coworkers there are great and so are your supervisors." ((in 5 reviews)); "Great environment to work in" ((in 5 reviews))

What are the cons of working at TLCx according to real employee reviews?

"Low pay for salaried employees for their workload." ((in 12 reviews)); "The attendance bonus is a common complaint but you wont lose it if you are here on time, leave when you're supposed to." ((in 6 reviews)); "Management team displays extreme favoritism in terms of promoting and price drawing." ((in 6 reviews)); "The "upper management" doesn't care about the employees." ((in 4 reviews)); "Any good supervisors they have, management either fires them, or chases them away." ((in 3 reviews))

What are employees saying about TLCx layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TLCx layoffs and their outlook for job security at TLCx in 2026.

What are the top reviewed TLCx locations?

Cedar Rapids , El Paso , Keokuk , Coralville , Americus , Las Cruces , Marshalltown , Ottumwa , Alamogordo , Fort Madison , Atlanta , Irvington , Union , Quincy , Racine , Lansing , Cedar Rapids , Anthony , Charlotte , Riverview , Boston , Rossville

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TLCx

TLCx reviews

3.3

56% would recommend to a friend

(204 total reviews)

Tom Cardella

60% approve of CEO

38% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.2

Career opportunities

3.1

Compensation and benefits

3.0

Culture & values

2.9

Senior management

TLCx has an employee rating of 3.3 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TLCx employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

204 reviews

5.0

Mar 14, 2024

Best call center!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great team with people who care. My team has become some of my best friends and the management is always there to help.

Cons

Customer service can be hard when dealing with angry callers. I’ve had to learn to not take it personally.

3.0

Mar 4, 2024

So so

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Good salaries for its employees

Cons

Not beginner friendly. Poor employee experience.

3.0

Feb 13, 2024

Call center

Bilingual customer service representative

Recommend

CEO approval

Business Outlook

Pros

One week training. two 15 minutes break.

Cons

It was a temporal position.

Viewing 16 - 18 of 204 Reviews

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Jobs at TLCx

Work from Home Customer Service Representative

Work from Home Customer Service Representative

Customer Experience Representative-Remote

Call Center Supervisor

WORK FROM HOME Bilingual Call Center Representative

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TLCx

TLCx reviews

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Best call center!

So so

Call center

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