Is TP a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,374 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at TP .

Does TP pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,374 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at TP.

What TP locations are top rated by Customer Service Representative employees?

TP locations which are top rated by Customer Service Representative employees are Atlanta , Panama City Beach and Grand Rapids . On the other hand, TP locations which have been rated the lowest by Customer Service Representative professionals are Fairborn , Boise and Sandy .

What are the top reviewed jobs at TP?

Customer Service Representative (13924) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1486) , Expert em Interação (1412) , Content Moderator (1270) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1796 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1509 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1270 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1537 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and lack of support" ((in 281 reviews))

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TP

TP Customer Service Representative reviews

4.1

83% would recommend to a friend

(12,374 total reviews)

Jorge Amar

91% approve of CEO

77% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Customer Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,374 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

5.0

Jul 22, 2026

Accessible for entry-level with comprehensive training, but salary issues exist

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Accessible to entry-level applicants Comprehensive paid training

Cons

I heard that they experience delayed salary or salary disputes

2.0

Jul 22, 2026

Easy job with work-from-home options, but low pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy job, work from home on certain campaigns

Cons

UC campaign claimants can be very difficult, low pay, repetitive job. wouldnt advise something to do long term

5.0

Jul 21, 2026

Estabilidad y oportunidades, pero mala administración y demoras

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Estabilidad Oportunidad de crecer Flexibilidad horaria Buen trato Beneficios corporativo

Cons

Demora en mantenimientos de equipos Mala administración de ruta Tiempo de baño muy restringido Desequilibrio en las comodidades de los pisos Falta de respuesta en caso de perdida de objetos

TP Response

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 1 - 3 of 12,374 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Tennessee

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Healthcare Customer Service Representative - Remote

United States

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TP Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Accessible for entry-level with comprehensive training, but salary issues exist

Easy job with work-from-home options, but low pay

Estabilidad y oportunidades, pero mala administración y demoras

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