TP reviews about "work environment"

83% positive business outlook

Reviews by job title

5K reviews
4.0
Jul 15, 2026

Good work environment but high turnover rate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good working environment. decent salary

Cons

a high rate of turnover

4.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Teleperformance provides comprehensive training and ongoing support to help employees succeed. Team Leaders are approachable, coworkers are collaborative, and there are opportunities to develop customer service, problem-solving, and technical skills. The work environment encourages continuous learning, and remote work offers flexibility for many employees.

Cons

Performance metrics can be demanding particularly during peak season. Call volumes may become very high, and balancing quality, efficiency, and customer satisfaction can sometimes be stressful. Work-life balance may also be challenging during busy periods. Lastly, if a client is dissatisfied with the product that dissatisfaction can affect your promoter scoring on a survey, Basically his/her dissatisfaction for a product (not you) will cause you to receive a low scoring on a survey.

avatar
TP Response
1d
We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Health and life saving insurance. Sane laboral environment. Guaranteed breaks. Manageable job.

Cons

Null tendency in salary growth (excepting performance bonuses).

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TP Response
2d
👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #MadeForMore
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

A large global company that initially appears well-organized with a strong culture of diversity and inclusion.

Cons

Job security is very low, making the environment unsuitable for professionals seeking stability, especially those with families and responsibilities. Regardless of your high performance and positive evaluations, you can lose your position at any time and return to square one. There are clear double standards and nepotism; promotions and opportunities are prioritized for those who fit into specific exclusive social circles or share certain personal lifestyles with management, rather than based on actual merit. While the company heavily promotes a culture of diversity, in practice, you are often marginalized or pushed out if you do not belong to these specific affinity groups. During project closures or ramp-downs, the work environment becomes chaotic, and positive reports hold no value unless you are part of this internal network. Furthermore, salaries remain low with no real plans for increases as you gain years of experience, adding additional pressure on employees.

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Comfortable work environment, excellent training programs, and approachable coworkers, which create a positive and productive workplace.

Cons

No significant cons. Overall, it provides a positive and supportive work environment.

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TP Response
5d
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
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