TSP reviews

Thank you for your feedback and for your time spent thus far with TSP! We're very happy to hear your positive feedback with your manager and coworkers, as well as your work/life balance. The desire for higher pay is something we do hear about, but trust us, we don't ignore it. We do benchmark and market our compensation structures annually; however, many times customers directly influence the pay rates by what they are allowing us to bill them. If we continue to increase an employee's pay year-after-year without increases from the customers to our bill rates, we eventually risk going into the red. Profit margin doesn't even come into the equation – we're talking about a for-profit company essentially functioning as a non-profit where we aren't making any margin. However, to help, we implemented a system late in 2016 that notified managers of their team member who hadn't had their salary revisited in over a year. This led to a record number of employee change forms being submitted and approved, and a little over $1M in merit increases being awarded to our hard-working employees. Again, we appreciate your feedback and your time thus far with TSP. The feedback we receive – like yours – is heard and taken seriously. Thanks again for being one of our #TSProckstars.

Thank you for taking the to write a review about your experience with TSP so far – we do truly appreciate the candid feedback provided. I absolutely hear you with respect to the struggle of trying to balance your work life and your personal life – it’s something that we all either deal with or have dealt with it. Sometimes the work/life imbalances are the result of things unforeseen or effectively out of our control, or even things that are simply the nature of a specific contract or even the industry in general, i.e. occasionally being on call or those occasional emergency dispatches. If you do feel as though the amount of time being spent at work is becoming too much or it is negatively affecting your personal life, we strongly encourage you to have a conversation with your manager so we can help rectify the issue and help you find that balance that all employees need. With regards to your comment regarding our pay scales being competitively low, TSP does benchmark and market our compensation structures annually; however, many times customers directly influence the pay rates by what they are allowing us to bill them. You may or may not know that we implemented a system late in 2016 that notified managers of their team member who hadn't had their salary revisited in over a year. This led to a record number of employee change forms being submitted and approved, and a little over $1M in merit increases being awarded to our hard-working employees. However, we always do encourage employees to have conversations with their managers if they feel an increase in pay is warranted. Thanks again for the review and keep up the great work!