TTEC CSR2 reviews

very ery low pay for the work that is done no room for growth by pay or position. tech issues that may notbe your fault have to deal with some rudely customers whch are actully not all real customers some of which are the upper management or tls who use fake profiles from fb users to call and act as angry customers that will call you out of your name all day. back to back to beliittle and emabarrase you constant invasion of your screen while working which will cause your system to act up and you are to blame no recognition for agetns who do try and may not be the popular ones only calls that are heard are the bad ones no good calls are ever brough up for some agents

Management all have inflated egos and its kinda like trying to break into the good ol' boys club. Very little room for advancement. Employees are expected to be like sheep conforming to some managers wishes. Any type of constructive criticism is looked at as a threat and employees who come up with new ideas are put in their place accordingly. Its like telling a child "because I said so" instead of teaching the child why they should not do whatever it is they are doing. Constantly lost in the shuffle and then being treated like a less than adequate employee. Horrible place to work.