TTEC Customer Service Representative CSR reviews

3.2

46% would recommend to a friend

(765 total reviews)
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Kenneth D. Tuchman

56% approve of CEO

38% positive business outlook

Customer Service Representative (CSR) employees have rated TTEC with 3.2 out of 5 stars, based on 765 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

765 reviews
5.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Good training environment and Nice coleauges

Cons

Nothing none nada none at all

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TTEC Response
7mo
Thank you for sharing your experience! We’re thrilled to hear you’ve enjoyed the training environment and working with your colleagues. It’s wonderful to know your time with us has been a positive one. Wishing you continued success in your role!
5.0
Dec 3, 2025

Positive

Recommend
CEO approval
Business Outlook

Pros

Clean facilities and also friend co workers

Cons

None at all thank you so much

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TTEC Response
7mo
Thank you for sharing your experience! We’re glad you enjoy our clean facilities and friendly coworkers. Wishing you continued success in your role.
Viewing 28 - 30 of 765 Reviews

Glassdoor has 13,281 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.